MY CURVE 9370 SHARING SAME EMAIL ID WITH MY BOLD 9780 blackBerry smartphones

Dear friends,

I need help. I discovered that my curve 9370 share the same e-mail id with my bold 9780 not allowing do not make me use of the 9370 as a different device of the bold 9780 curve.

When I try to put in place the blackberry on curve Messenger it keeps displaying error report that the blackberry id is already associated with BBm on another device

Imbernon

Hello IFYCHUKWUNEKE

Welcome to the Forums of the BlackBerry Support

You must perform an erasure of security on one of the device and use a new ID of full BlackBerry on this particular device. It will allow you to use these two as different. So, first make a backup of your device in which you will complete these step and then follow this KB and use a new BlackBerryID:

KB26694  :  How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet

 

I hope this will help.

Tags: BlackBerry Smartphones

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