My device drivers for PPCDDVDW-TS-H653R and BAG Virtual Cdrom USB ports have a problem whose diagnosis can't fix. How can I reinstall these drivers?

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  my laptop suddenly stopped to connect to any bluetooth device. I restored my system and removed the programs installed before having this problem.

  Hi sh8kdown,

  Thanks for posting this question in the Microsoft Community!

  I understand that you can not connect to Bluetooth devices on the computer. I'm sorry for the inconvenience caused to you. Rest assured that I will do my level best to help you.

  (1) what is the brand and model of the computer?

  (2) what is the model number of the Bluetooth devices?

  (3) you get an error message?

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  Hi JohnPloughman

   

  You have set display up-to-date drivers installed?

   

  Step 1 :
  To resolve the problem, you can check if uninstalling and reinstalling then the display driver allows.
  Also check if you have any exclamation point or cross the marks on the sides of display devices listed in Device Manager.

  a. click Startand then click Control Panel.

  b. click system and Maintenance, click Systemand then click on Device Manager.
  Note If Control Panel is in Classic view, double-click System, and then click Device Manager.
  If you are prompted for an administrator password or a confirmation, type the password, or click allow.

  c. in the Manager device, expand display driver, display devices, right-click and then click on Properties and on the driver tab, click Uninstall.

  d. When you are prompted to confirm that you want to remove the device, click OK.

  e. restart the computer.

  After the computer restarts, the drivers will be installed automatically.
  
  Step 2:

  If the problem persists I suggest you to check if you install the latest updated driver on the manufacturer's Web site to help you.

   

  You can also check out the link below and check if you get an updated video driver. You can install updates in optional updatesvideo card driver.
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  I hope this helps.

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• Impossible to download apps, try only. I bought a creative cloud for a year membership and I tells me that you have a free subscription.

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  =========================================================================

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  Hi DebbieClarke,

  1. did you of recent changes on the computer?

  2. do you have security software installed on the computer?

  Method 1

  It is possible that some third-party programs installed on the computer is causing the problem.

  I suggest that you configure the computer in a clean boot state and check if it helps.

  To help resolve the error and other messages, you can start Windows XP by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  See section to learn more about how to clean boot.

  How to configure Windows XP to start in a "clean boot" State

  http://support.Microsoft.com/kb/310353

  Reset the computer to start as usual

  When you are finished troubleshooting, follow these steps to reset the computer to start as usual:

  1. Click Start , and then click run.
  2. Type msconfig , and then click OK.
     The System Configuration utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all device drivers and services , and then click OK.
  4. When you are prompted, click restart to restart the computer.

  Method 2

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  Welcome to the Microsoft community!

  You cannot use USB devices.

  The problem may occur because of out-of-date firmware or basic input/output system.

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  Do you get any error messages?

  To work with the issue I suggest you follow the steps in the site mentioned:

   

  Advanced troubleshooting tips for General USB for Windows XP problems

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  Note: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  I hope this helps. If the problem persists, or if you have problems of Windows in the future, let us know and we would be happy to help you.