My dial-up stopped linking and receives the Error 633

Yes, I really have no idea about what happened, but about 2 days ago my internet worked perfectly for about 6 or 7 months until recently. When I went to dial the internet what he says instantly that it couldn't connect, I did some looking inside and found she had Error 633 and I think as 797. I have not changed my settings or updated my drivers. I went to look for info on the internet using my laptop with the same connection. It works fine on the laptop with the same cable and its pilots have also not been updated. in any case, I found absolutely nothing of value except for the fact that I could copy the drivers from the modem to my computer via USB drive but I have no idea how to do that. I also found that I could go to the Device Manager and check my modem drivers, but I opened the Device Manager and found no tree of modem.

Important things to know:

(1) I tried the system restore and I tried to restart my computer.

(2) the connection works very well on my laptop with XP but not on my computer with Vista.

(3) the connection has always worked fine before.

(4) Error 633 and I think it was 787 have came.

(5) I have not changed the settings for a month.

Any help would be greatly appreciated, I have been searching the Internet on my laptop and found nothing for about 2 hours now

EDIT: I used the hibernation function last night and this has happened after coming out of hibernation if it has something to do with it.

Also I don't know if it is supposed to have a section of modem driver in the Device Manager I have not a modem, the dial to the high connection that I'm talking about is the kind where you plug a phone line at the computer and dial the right kind. The same telephone line and the connection works with my laptop but not my computer even though it has always worked before...

Hi Enclave X 1,.
 
I suggest following these steps below and check if this solves the problem.
 
a. Click Start and then click Control Panel.
b. in Control Panel, click Modem Options and.
c. make sure that at least one modem is installed.
d. If the modem is external, make sure that the serial cable is connected to the computer and the modem.
 
Note If there is no modem installed in the modem control panel tool, no port is assigned for internal modems. In general, internal modems using COM3 or COM4, and the COM ports are also found. You can look in to these ports Device Manager to verify that there is really no modem installed.

Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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