My disconnecting the mouse and you reconnect to randomly but before I did not have this problem at all

my mouse disconnect and reconnect at random

but before, he can work as usual
I think that it is the effect of a virus but I have scan my system and I have deleted some of them
While this read my mouse continue to do
I can't install the windows new cause I already do cause the effect of some viruses won't when I erase them


·         What is the brand and model of the mouse?

·         You get the error message?

·         What security software you use to remove the virus?

Follow these methods.

Method 1: Performs a search using the Microsoft safety scanner.

Method 2: Follow these steps:

Step 1: Start the computer in safe mode and check if the problem persists.

A description of the options to start in Windows XP Mode

Step 2: If the problem does not still in safe mode, perform a clean boot to see if there is no conflict of software like clean boot helps you eliminate software conflicts.

How to configure Windows XP to start in a "clean boot" State

Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.

After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.

(a) click Start, run.

(b) type msconfigand click OK.

(c) the System Configuration Utility dialog box appears.

(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.

(e) when you are prompted, click on restart to restart the computer.

Method 3: Follow the steps in the article.

Troubleshoot the incidents of the response to the mouse or wireless keyboard (applies to Microsoft Mouse only)

Method 4: Update the latest drivers and software for the mouse.

How to manage devices in Windows XP

Tags: Windows

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