'MY Documents' was invaded, how can I fix this mess?

As I was trying to organize my files and the library, I found copies of all my documents, windows, messages, games live food all in one file.  I have no idea what happened, but has spread to several files, many duplicates and all that appears in "My Documents".  Can anyone help me, I have no idea where to start?

Hello

Thanks for choosing Microsoft Community Forums.

According to the description of the problem, it seems that you are having problems with the duplicate in the My Documents folder files. I'll be happy to help you with this problem.

(1) is limited only to a specific folder?

(2) did you have any software / hardware changes before this problem?

Method 1: I suggest you to follow the steps from the link and check if it helps.

Eliminate duplicate files (applies to Windows 7)

http://Windows.Microsoft.com/en-us/Windows-Vista/eliminate-duplicate-files

Method 2:

Step 1: I would say as you follow the steps to start the computer in Mode safe and check if it helps.

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

If the issue is not persistent, then follow the article to find the cause of the same thing.

Step 2: If the problem persists, I suggest you to place the computer in clean boot mode and check if the problem persists.
A clean boot to check if startup item or services to third-party application is causing this issue.
You can read the following article to configure the computer to boot:
http://support.Microsoft.com/kb/929135
Note: After the troubleshooting steps, see step 3 of the link to clean boot the computer to a normal startup mode.

Method 3: If the problem persists, I suggest using Microsoft Safety scanner and check.

Microsoft safety scanner

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. The Microsoft Safety Scanner is not a replacement for the use of antivirus software that offers continuous protection. For a real-time protection that helps you keep your home or small office PC against viruses, spyware and other malicious software, download Microsoft Security Essentials.

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Method 4: As you said it started recently, I suggest you follow the steps to complete the restore of the system and check if the problem persists.

What is system restore?

http://Windows.Microsoft.com/en-us/Windows7/what-is-system-restore

System Restore: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions

Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

I hope this helps. Try the above steps and get back to us for further assistance if you have questions about the Windows operating system. We will be happy to help you.

Tags: Windows

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