My drive external hard usb does not appear after login
Hi could someone help because I bought a disc external hard usb and when I plug it in it does not appear on my laptop at all and ive tried troubleshooting and also right-click on computer in going on the management and also clicking on disk management, but it doesn't appears not on there also could someone help please thank you
Hello Gabriel,
Thanks for posting your question on the forum of the Microsoft community.
I would like to know some information about the problem so that we can help you better.
1. What is the brand and model of your laptop?
2 have you tried to connect the player to another computer?
I appreciate your efforts to resolve the issue.
This problem can occur for the following reasons:
-The USB driver is maybe damaged.
-Corrupted registry keys can be the cause of problems with the connection to your external hard drive.
I would suggest trying the following methods and check if it helps.
Method 1:
Run this Microsoft fixit and check.
Reference:
Hardware devices do not work or are not detected in Windows
http://support.Microsoft.com/mats/hardware_device_problems
If this does not help, then use method 2.
Method 2:
Please use the suggestions contained in this Microsoft Knowledge base article and check the issue.
Reference:
My drive does not appear in Windows Explorer
http://support.Microsoft.com/kb/330140
Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://Windows.Microsoft.com/en-us/Windows/back-up-registry
I hope this information helps.
Please let us know if you need more help.
Thank you
Tags: Windows
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