My drive is not showing in my computer I have a code 10

original title: code of 10 cd/dvd

I use windows Vista, home
My cd/dvd drive is HL-DT-ST DVDRAM GSA-T40N ATA
My drive is not showing in my computer
I have a code 10
The drivers are up-to-date
Is my drive broken

Kind regards
Jackie

Hello Jackie Murphy,.

To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

1. Click Start , type regedit in the Search box, and then click regedit in the list of programs .

If you are prompted for an administrator password or a confirmation, type your password, or click continue .

2. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

Warning There may be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.

3. In the pane, click UpperFilters , and then click Remove .
4. Click Yes to confirm the deletion of the UpperFilters registry entry.
5. In the pane, click LowerFilters , and then click Remove .
6. Click Yes to confirm the deletion of the LowerFilters registry entry.
7. Exit the registry editor and restart the computer.

Martin
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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