My DVD/CD drive does not work in Windows 8 Professional, and it ISN'T a hardware problem.

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• HP 1270 DVD optical drive does not work on Windows 8

  Original title: Windows 8 and optical drive HP DVD 1270

  Hello

  I waited a few months and tried all means to get my HP DVD 1270 (Sata) optical drive works on Windows 8 and can not.

  I tried different suggestions from members of this forum, but NOTHING.

  If I re - install Win8 it will 'see' the drive for 24 hours, then disappear and not be reviewed.

  The same drive is always available in XP Pro, Vista Ultimate, and Win7.

  I hope that the long-awaited service pack will address this problem because it's a matter of Windows 8, which must resolve.

  Deric

  Try to go to: http://www8.hp.com/us/en/support-drivers.html . Enter the computer information they request and download and install the necessary drivers/software for windows 8. Hope this helps and if you need any additional aid station and we will be happy to help you.

  The above opinion is mine and mine nothing and does not necessarily reflect that of Microsoft, it's employees, or any other Member of this forum.

  "When we try to take anything by itself, we find it hitched to everything else in the universe." -John Muir

• I bought Adobe Lightroom 6 only to see my DVD drive does not work with Windows 10.  Is it possible to download Lightroom?  I have the DVD with the serial number.

  I bought Adobe Lightroom 6 only to see my DVD drive does not work with Windows 10.  Is it possible to download Lightroom?  I have the DVD with the serial number.

  Download and install the trial version of Lightdroom CC.

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• External Combo CD-RW/DVD-ROM drive does not work with USB 1.1

  Hello world

  I have a problem with the PA3352E - 2 CD 2 CD-RW/DVD COMBO USB 2.0. A colleague is owner of this car and use it on a NB DellC610 with Windows XP on it. The problem is that the drive does not work with this type of nb (with a NB from Fujitsu-Siemens newest there no problems); There is always an error message about "surge." I think it has to do with the USB 1.1 because the player seems to be built for USB2.0. Is it possible to use this drive correctly with usb1.1 (ok, the flow is low, but more important is it works in general)? Unfortunately his nb will not work with USB 2.0...

  Thank you very much in advance.

  Kind regards
  Steffen Rieger

  Hello

  AFAIK this external must have a power adapter. You use it too? I'm not 100% sure, but there are difference how much power Gets the USB slot. Toshiba notebooks is around 500 my and some producers another laptops send between 300 and 500 my. The external device requires approximately 700 my.

• CD-ROM/DVD-ROM drive does not work. Device Manager indicates problem and there is no volume listed on the Volumes, how to fix tab?

  Description of the drive is HL-DT-STDVD +-RW GSA - T11N ATA Device Properties. Verified drivers and they are up to date.  Under device status "this device cannot start. (Code 10) clicked on search the Solutions, but no solutions are shown.  Have trouble with the DVD because I had the computer and have had several conversations with Dell but I think that my extended warranty just expired.

  Hello

  Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
  http://support.Microsoft.com/kb/943104/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• Pavilion dv7t-2000 dvd/CD drive does not work

  Hello

  I have problems with my CD/DVD drive.

  Recently, I upgrade my Windows Vista Service Pack 2. I noticed that my CD/DVD drive does not work, although I don't know if this is related to the Vista upgrade because I have not used the cd player in a long time. The drive does not read CDs or DVDs that I put in.

  Device Manager indicates there is a problem with the driver for CD-ROM/DVD-ROM drive. Device Manager displays the following error message: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »

  The device is listed as TSSTcorp CDDVDW TS-L633M ATA Device. The CD-ROM/DVD-ROM is the same as that provided with the laptop when I bought it, which is listed as "LightScribeSuperMulti8XDVD + / RWw/DLayer" on my receipt.

  In the properties of the device, I pressed the 'Update Driver' button, but it says that the driver is already up to date.

  I searched HP's site for an updated CD-ROM/DVD-ROM driver, but I couldn't find one. I also ran "HP Health Check", but the program cannot find any problems.

  Thank you for your help.

  The problem has been resolved.

  I followed the advice of nazcar4u in a similar thread:

  http://h30434.www3.HP.com/PSG/board/message?board.ID=hardware&thread.ID=16365

  I used the "Fix it" Wizard on the Microsoft Web site:

  http://support.Microsoft.com/kb/314060

  I hope it helps those who encounter the same problem.

• Combo DVD/CD drive does not appear in Windows Explorer or the Device Manager

  The combo DVD/CD on my laptop drive isn't in Device Manager or Windows Explorer.  The door is not ejected.  You must use a paperclip, poking into the hole to open it.  I also re - it sitting, but it changed nothing.  We had this laptop for 1.5 years and the disk worked great until yesterday when trying to install Starcraft II.  Installation failed and it has messed up also the DVD/CD drive.

  We read some other difficulty advice and tried the upper and lower filters in the registry, but there was no entires of upper and lower filters in the key.

  The specifications of the laptop are:

  HP Pavilion dv7

  Processor Dual-Core Mobile RM-72 2.10 GHz AMD Turion X 2

  4 GB OF RAM

  64-bit Windows Vista

  Hello

  Check with HP Support, their online documentation and drivers, and their known forums
  questions.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Toshiba canvio 1 TB portable hard drive does not work with windows 8

  The drinking Toshiba Canvio 1 TB hard drive is compatible with Windows 8?

  Hi Michael,

  Welcome to Microsoft Community and we are happy to help you on this question.

  According to the description of the query, the Toshiba Canvio 1 TB portable hard drive does not work on the computer.

  I ask you to answer some question in the context of this question:

  Do you have an error message when you try to access the hard disk on the computer? If Yes, what is the exact error message you get?

  I would like to inform you that the Toshiba Canvio portable hard drive is compatible with Windows 8.

  You can check the link to verify this compatibility with Windows Compatibility Center:

  http://www.microsoft.com/en-us/windows/compatibility/win8/CompatCenter/ProductViewerWithDefaultFilters?TempOsid=win8&Locale=en-us&TextSearch=Toshiba%2Bcanvio%2Bportable%2Bhard%2Bdrive%2B&Type=Both&CurrentPage=0&TotalPages=1&ShowCriteria=0&SortCriteria=Relevance&Compatibility=Unknown&LastRequested=14

  Please answer us with the required information on this issue in order to help you.

  Let us know if you have other Windows related issues.

• TSST corp CDRW/DVD TSL462C driver does not work

  Hello. My D610 CD-RW/DVD unit does not work. I ran all the tests for CD/DVD diagnostic disk and they are all OK. The driver appears in 'yellow' in the system drivers list.

  I willl appreciate any help/reccommendation.

  Thank you

  
  

• DVD RW drive does not work?

  Hello..
  My DVD RW drive do not play DVD and CD, but he can read a CD DVD & hard and under certain conditions (I don't know what is it?) Although it should not play a CD to burn a DVD.

  I am sure that the problem is not at the level of the material and I guess it's in the software

  You can help me solve my DVD player

  Hi ThePhenom,

  Please use the Forums of Microsoft Vista.

  Please, start with this link and see if it helps to solve this problem.

  http://support.Microsoft.com/kb/314060

  Please let us know how it goes.

  Matt Hudson
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Freecom network drive does not work in Windows 7

  My network of Freecom 400 Gb, LAN + USB 2.0 drive, works fine in Windows XP.

  After installation of the software (for XP) Windows 7 recognizes the drive (FND) in the network, but clicking on the drive reported an error.
  When you try to 'Add and remove mapped actions' drivers software the network drive does not.

  Unfortunately, Freecom doesn't give not any medium.

  On some forums, I found a 'solution' that did not work for me: Start - computer - Network\\FND\Public

  If anyone using a Freecom network drive has found a solution, it could make me very happy to cummunicate this for me.

  Johan Dulac

  Hello

  1. What is the exact model of the Freecom Network drive number?

  2. What is the full and exact error message?

  I suggest you to check if the drive is compatible Windows 7.

  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/default.aspx

  I would also refer the link for Freecom support:

  http://www.Freecom.com/support

  http://www.freecomforum.com/

• My HL-DT-ST DVD RAM GH22NP20 does not work in Windows 7

  Does not work my HL-DT-ST DVD RAM GH22NP20 soon after installing window 7 but it woked fine under xp and it reports no errors in Device Manager

  And did you first use the win7 Upgrade Advisor to check if your hardware is compatible win7?

  http://www.Microsoft.com/en-GB/download/details.aspx?ID=20

  Tried the FixIt of base?

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

• HP Pavilion dv7-2070ed: original program software does not work in window 10 pro and program

  Hello.

  I changed the windows for a full installation of windows 10 pro due to the corruption of the window vista recovery disk. (lost the new build software pre installed). Before I had vista Home premium. Some of the original program software don't work with wins it 10 pro. I found a rear window and HP Media Media Center smart webcam. All others on HP Smart media are not working due to no driver or competable with 10 pro wins. Is there some alternate software with the same use? I know that hp will not update the software program at the present time, alternatives is a server of HP smart media, but I would like to have a similar cause of program I liked the program.

  Anyone has a suggestion

  Hi Wawood

  Thanks for your solution. I've tried, but it does not work what so ever. I guess I better to forget and take my lost. Quite sad but its one of the things that fact you win and you lose a game. Some programs are perfect, but if the company of the pc or laptops drivers or updates on legacy systems we can not anything on this subject. Guess that's one of the problems with this new victory 10.

  Thanks anyway

• 5.1 surround Sound speaker system does not work in Windows 7 Professional 64-bit edition

  My problem is about the same as other users who cannot get their surround sound speaker system to work properly in Windows 7.

  I have a subwoofer and 5 speakers (2 front, 2 rear, 1 for the centre).  Connection to the RealTek HD Audio embedded is simple, orange for the subwoofer, green for the front and black for the rear.

  Test the sound in Control Panel-> windows sound produces a sound on all channels and RealTek HD Audio Manager at the same time, which is the desired configuration.

  However, different applications use different channels.  IE and Firefox use the front channels, VLC/MediaPlayer uses the back.  3D games (that is to say WoW) through all channels.  In each case the subwoofer does not work.

  I tried to download the latest drivers on the motherboard (Gigabyte) manufacturers site.  I even tried the supplied RealTek drivers (even if on the Web from RealTek site which is NOT recommended).  I tried to connect the connectors of the subwoofer to the different takes (reversed black and green).

  I have experimented with the settings in RealTek HD Audio Manager and control panel-> windows Sound.  Nothing works.

  These exact same subwoofer and speakers worked perfectly well on Windows XP.

  I have 2 questions:

  one) has anyone resolved their 5.1 & Windows 7 problem something that I have not yet tried?

  (b) when will Microsoft take this issue seriously?  All Microsoft provided answers just repeat what everyone

  has already tried.

  First disconnect the cable 3 (orange, green and black) then click on Control Panel configuration-hardware and sound - Real tek HD audio manager - central tick, subwoofer and rear pair, front left and right and filling of speaker

  Then click on advance device settings.

  Select "perform front and reading of output devices back two different audio streams simultaneously" and give ok

  Plug all three pins one by one and select the appropriate option in the popup windows.

  That's all.

  You give enough information for me to get this working.   My system runs Win 7 X 64 Home Premium.   When I select 5.1 sound capacity side my 550 x Logitech speakers are not recognized.  If I select 7.1, which is the capacity of my chip Realtek chipset, I can get the two outside are activated as a "rear" speakers and can push the test tones to each of the four surrounding speakers and the combination of Center/bass via the Realtek driver.

  Regarding the "front and reading of output devices back two different audio streams at the same time" worries... I can't find this option.  There are at least two suppliers of 'control of the interfaces' assets on my system.  One is provided by RealTek, the other by Microsoft.  The access roads to these interfaces is roundabout and confusing, to say the least.

  Some compromises are in order in my humble OPINION.  I have my Pandora one stream play in an acceptable way in my small study.  Many of the source of sounds streamed to me are recorded in stereo or mono, I find myself hitting the 'matrix' on my Logitech X 550 button quite frequently.  Sometimes a more recent piece is delivered which actually looks Ok without the decoder "matrix".

  What I would really like to be able to do is to "reconfigure on the fly" between the built in speakers on my Acer Z3731 system USB bar ' All in One ' and my external Logitech X 550 popular with the ability for the presentation of "5.1 surround sound" through three sons.  When I try your procedure, I don't get separate recognition of each thread, as it is trendy and often end up with its 2.1 being eliminated in my 5.1 speakers, because somehow Microsoft has re-recognized the built-in USB port based his bar instead of the three rear wires plugged into the outlets provided by the manufacturer of the system.

  If there was ever separate 'Speakers' and 'Realtek' icons in the UI on my system, speakers are long gone and I can't get back them.  All I see is the Realtek driver.  I would like to see the two icons 'Speakers' different, I could mark "integrated 2.1" and "5.1 external '", in addition to the driver Realtek.»  How can I get these to reappear?

  Can anyone suggest a way to have two different sets of "speakers" recognized and identified in the Microsoft UI in addition to the Realtek driver?  If I could get because of this, I think that the driver would let me 'set as default' one or the other speaker set, and I 'software switching' capable of letting me choose the external speakers or integrated sound bar offers the sound.

• Tecra M7 DVD: CD/DVD RAM drive does not work since the installation of Vista

  I did a clean install on my new Vista Ready M7. He had XP tablet in a first time, and the DVD player worked fine. In fact I used to install Vista (Home Premium).

  Now it doesn't work at all. It runs but does not read. Device Manager tells me impossible to start the device. Tried to update driver and he told me that he has the most uptodate pilot.

  Downloaded all the drivers from the Download Center of Tosh for upgrade of Vista of M7 (who got bluetooth, rotation etc. function properly the screen). But none of the downloads seems to be a driver for the DVD - Ram drive. He cannot find a driver anywhere else (including the Panasonic site).
  DVD player is Mat * a DVD - RAM UJ - 841 s

  Any suggestions?

  Hello

  On the Toshiba driver page, you can find the DLA for Tecra m7.
  Have you tried to install the XP driver DVD-RAM since the Toshiba page on the Vista operating system?

  Maybe it'll market

  But listening the CD/DVD drive uses the current Microsoft drivers that are included in Vista or XP.
  This is why an additional driver should not be necessary!

  An additional proposal;
  Remove the drive from the Device Manager CD/DVD and restart the laptop.
  After restarting again the OS should reinstall the drive and renew the software.

  Another tip:
  -Launch the registry
  -Choose the registry key;
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  -In the right pane, click UpperFilters and LowerFilters, and then click on remove.
  -Reboot the laptop