My DVD drive does not appear in Windows Explorer

Similar Questions

• Combo DVD/CD drive does not appear in Windows Explorer or the Device Manager

  The combo DVD/CD on my laptop drive isn't in Device Manager or Windows Explorer.  The door is not ejected.  You must use a paperclip, poking into the hole to open it.  I also re - it sitting, but it changed nothing.  We had this laptop for 1.5 years and the disk worked great until yesterday when trying to install Starcraft II.  Installation failed and it has messed up also the DVD/CD drive.

  We read some other difficulty advice and tried the upper and lower filters in the registry, but there was no entires of upper and lower filters in the key.

  The specifications of the laptop are:

  HP Pavilion dv7

  Processor Dual-Core Mobile RM-72 2.10 GHz AMD Turion X 2

  4 GB OF RAM

  64-bit Windows Vista

  Hello

  Check with HP Support, their online documentation and drivers, and their known forums
  questions.

  Support HP & drivers
  http://welcome.HP.com/country/us/en/support.html

  Contact HP
  http://welcome.HP.com/country/us/en/contact_us.html

  HP forums
  http://h30434.www3.HP.com/PSG/

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• CD/DVD drive does not appear in Windows 8

  My CD/DVD drive no longer appears in Windows Explorer in point 8.1 of Windows on my desktop HP Pavilion Slimline 400-034. The disc rotates during startup. I tried the troubleshooting of Microsoft Window 8 with no luck. I would try the HP troubleshooting which requires access BIOS when booting, but by pressing F10 at startup me does not BIOS but Windows load normally. Any suggestions to at least help me get the BIOS?

  Solved! No. thanks to HP. Even if I had never opened the file on my PC and make sure that the cable DVD could not be disconnected, I decided to look for. Much to my surprise, he has been disconnected - but not by me - by a HP technician. I remembered that I had to return the PC to HP to replace the power supply warranty in June 2014. Not only have they not reconnect the cable SATA DVD, they put the cable from the hard drive in the MB connector where the DVD cable was supposed to be. After trial and error and insert the DVD cable in the 3 open SATA connectors with no luck, and finally move the cable from the hard drive to another connector and put the cable DVD where the cable from the hard drive was, the DVD has been recognized by Windows and working correctly. Thanks to HP for the many hours I lost to try to correct their mistake.

• "My external hard drive does not appear in Windows Explorer and cannot open 'Help and Support', an error message" Windows cannot open help and Support because a system service is not ongoing.

  Original title:

  Everything was fine until yesterday. Juice now, when I plugged the external HD into the USB port it does not appear in the 'my computer' window. It is recognized by the computer as it is present on the list of the "Disk Clean Up" and it also appears when I click on ' Safe Remove Hardware ' on the taskbar. But if she does not appear in the 'my computer' window I can't work with it or don't even know what it I have arquived in it.

  Trying to find a solution, I realized that same 'information system' to 'System tools' is also not available. Pops up a window saying that "Windows cannot open help and Support because a system service is not ongoing enforcement. " To resolve this problem, start the service named help and Support '. OK, I tried to open 'Help and Support' ' Start Menu ' and the same window appeared again to "not have a system service that runs". I don't know what her soul precisely and I have not the slightest idea of what I need to do to correct this 'disappearance' of Service 'system '. There is nothing without the appearance of HD in the window of thw work? Everything else works fine and the calculation is virus-free. What should I do?

  Hello

  You did changes to the computer, before the show?

  Solution A:

  For the problem with the external drive not appearing is not in Windows Explorer, see the following methods.

  Method 1:

  Check out the following link.

  A computer that is running Windows XP cannot detect a USB, an Apple iPod flash drive or an external hard disk drive

  http://support.Microsoft.com/kb/925196

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 how to back up and restore the registry in Windows

  Method 2:

  Connect the external hard drive on another USB port and check.

  Solution B:

  For the problem with the help and Support, check if the service is enabled.

  a. click Start, click run. In the Open box, type services.msc and press ENTER.

  b. right-click on the service called Help and Support , and then select Properties.

  c. under the general tab, set the type Startup to Automatic and click Start.

  d. close the services window and check for the issue.

• Satellite A100: CD/DVD drive does not appear in the Manager of peripherals and BIOS

  The CD/DVD drive does not appear in the window manager and I can't incert CD
  The BIOS displays "none" instead of "optical device".

  This means that the CD device is dead?

  Hey Micky,

  Unfortunately it's probably :-(. You can try to remove the optical drive and then reinsert it into Notepad, and then marketing and see if it is recognized as a new device.

  Check also that it is not displayed in Device Manager and if it is remove before trying the above.

  Kind regards

• I bought Adobe Lightroom 6 only to see my DVD drive does not work with Windows 10.  Is it possible to download Lightroom?  I have the DVD with the serial number.

  I bought Adobe Lightroom 6 only to see my DVD drive does not work with Windows 10.  Is it possible to download Lightroom?  I have the DVD with the serial number.

  Download and install the trial version of Lightdroom CC.

  Then enter your serial number, follow these steps

  How to convert a trial CC 6 Lightroom Lightroom

• Windows displays the device works correctly. However, the device does not appear in windows Explorer. also, I can not format disks.

  Windows displays the device works correctly.  However, the device does not appear in windows Explorer. also, I can not format disks.

  What should I do next

  Hello

  1. Are you referring to the NEC USB Floppy Driver?
  2. You try to format floppy disks?
  3. Was - this earlier work, if so, did the chnages on the computer before this problem?

  If it worked, I suggest the following methods and check the status of the issue.

  Method 1:

  Open the hardware and devices troubleshooter.

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2:

  Update a hardware driver that is not working properly.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

• HP P6130Y: Secondary hard drive does not appear in Windows Vista - 64 Bit

  I installed the second SATA drive in my HP 6130Y, a 1 TB WD Black. HE appears during startup, is displayed in the home page of the BIOS password HP PC-Doctor and SMART BIOS tests.

  But he does not appear in Windows Vista 64-Bit.

  My current setup is configured as follows:

  • SATA1 - Seagate 750 GB SATA drive
  • SATA2 - DVD
  • SATA3 - new WD 1 TB drive.
  • SATA1 controller is set to RAID.

  Thanks for any help you can provide!

  Hello

  Go to Administrative Tools--->---> Disk Management in the computer management and expand the screen entirely.

  Now, look for the new drive, right mouse click on it if you see initialize and then format the new hard drive.

• Satellite A350-CD/DVD drive does not appear

  My CD drive does not appear in my computer and no longer works

  Help, please!

  Thank you

  Hi denis,.

  It appears perhaps with yellow exclamation point in Device Manager? With the code 19 error? I ask this question because I founded this interesting article in the Microsoft Knowledge Base:
  http://support.Microsoft.com/kb/314060

  In addition, it would be interesting to know if the drive is seen in BIOS or not because in the worst case, need to replace the disk.

• DVD drive does not appear on the screen of the reader 'computer '.

  I lost access to the DVD drive. It does not appear on the screen of the reader 'computer '.
  It starts with a disc inserted, but stops after about 20 seconds without opening all files.
  The DVD comes on when it starts first and then turns off after a few seconds.
  I have re-installed the driver of Toshiba and still no access.

  I think it all started when I installed a new WD 1 TB external hard drive which its virtual CD drive on the E: drive, which was used by the installation DVD player. I moved the external hard drive G: and drive E: letter has left vacant, but still does not work.

  Any ideas how I can fix this problem? It would be greatly appreciated.

  Optical disc drive is listed correctly in the Device Manager?

• Aspire 5740g and the dvd drive does not appear in 'my computer '.

  I had to have a new installed hard drive I got an error message saying old default disk.

  I also had a clean install of windows 7 that I was uncertain if my discs that I created would be ok.

  So I have not all the gifts that have been installed on the laptop like new. Now, I find that the dvd drive is not displayed in my computer and nothing happens when I insert the disc.

  This has happened a couple of days and I did a restore of the system to a previous restore point.  Does anyone know how to solve this problem.

  I also do not have the secure egis - any ideas how to get this back

  Then... your DVD is probably defective.

  did you check in the BIOS if it is listed on bootable devices?

  Press F2 at startup, if it is not listed, it is defective.

• Drive hard IDE does not appear in windows Explorer

  I have Windows 7 with two SATA drives. I also have an IDE drive and a dvd player connected to a single cable for IDE connection on the motherboard. One of the players SAT is the master. I have problems with the IDE hard drive I want to use as archive. It is connected to the end of the IDE cable as master, the DVD as slave connected to the middle connector on the cable. The BIOS detects the drive and the Device Manager but I can't in Windows Explorer, which means that I can't copy files to it and pick it up. Someone at - it ideas?

  Thank you

  Tony

  Original title: Explorer does not see drive?

  It has been used on another PC. Disk management idetifies just like a Maxtor N40p and ability, but nothing else. I tried using Seagate disk checker (Maxtor is now Seagate) and it doesn't have the tests, so I think it must be irreparable :-(

  Thanks anyway.

  Tony

• My CD/DVD drive does not appear as a drive on your computer with other readers. All points of restoration before March 1 are gone. How can I fix it?

  I have windows vista Home premium OS on a Dell Inspiron 530.  Some time previously, autorun would not work, but I could open the program manually.  Who has also disappeared.  The drivers are later and Device Manager shows the drive works properly.

  I also have a problem importing pictures from my camera even though I reinstalled the whole program.  When I try to download, I get a screen showing the camera as a storage device.  No way to get around.

  All points before March 1 of restoration, have disappeared.

  I've used RegZooka.  If I have damaged registry, how can I restore it?  If I open REGEDIT it opens directly onto the CD/DVD key.

  Help!

  Ron

  Hello

  1. What is the brand and model of the camera?

  2. you are trying to transfer pictures from the camera to the computer?

  3. are you an error message when you transfer the data?

  Please follow the steps below.

  Method 1:

  Follow the steps from the link below.

  NOTE: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  http://support.Microsoft.com/kb/322756/

  How to back up and restore the registry in Windows

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/314060

  Method 2:

  Follow the steps from the link below.

  How can I get pictures from my camera to my computer?

  http://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-get-pictures-from-my-camera-to-my-computer

  I suggest also refer to the manual of the camera to transfer photos.

   

  Method 3:

  Run the tool from the link below System File Checker.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

• DVD drive does not appear on my Satellite Pro A300

  Hello

  I just took delivery of a Toshiba Satellite A300 under Vista Home Premium. I can't find the DVD drive when I goto it and even I can not access the disk drive for loading software, DVD etc.

  When I had first the machine DVD player was working fine, but after trying to load TV Pinnacle and SimCity4 tuner it stopped working and is no longer present in my computer.
  Any help would be appreciated

  [email protected]

  Perhaps this paper can help you http://aps2.toshiba-tro.de/kb0/FAQ8101LA0000R01.htm

  Check it out!

• the cd/dvd drive does not appear in my computer or in other places! so I can't start the CD

  After upgrading windws vista to windows 7, I can't find cd/dvd drive in my computer (sony vaio) .plz I can do to fix this?

  Hello Rash0411,

  Thank you for your message.  First start by going to your computer manufacturer's website and download/install the latest driver for your device.  We will check the following:
  Click 'Start' > right click on 'Computer' > select 'manage '.
  Click on Device Manager.
  Expand "readers of CD-ROM/DVD-ROM" (you see a yellow!, or you see your drive at all?)
  If you don't see any of your drive, you may need a bad connection of your drive power to the motherboard or power.
  Please let us know.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.