My DvD drive in my HP laptop is not reading the disc... I have something to turn it off?

Similar Questions

• Windows could not read the disc you have inserted in the cd/dvd drive

  Suddenly my cd/dvd drive does not recognize the blank disc, and the format in the right click menu does not appear.

  What is a driver problem or what I don't know, pls help.

  Kind regards.

  Hi J,.

  It seems that the drive has failed.

  The device uses separate CD and DVD optical lasers.

  It seems that the DVD laser has failed.

  Try the drive on another computer if it is a desktop computer.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My laptop does not read the dvd, but another laptop computer bed. PL advise solution. Thank you

  My laptop is Pressario V2000. My laptop does not read the dvd, but another laptop reads the same dvd. PL is the solution. Thank you

  Try another DVD to verify that your laptop can read at least the other DVD.  If he can't play other DVD's then you need to replace the DVD - CD ROM drive supplied with your Pressario.

  Another thing you can try is to check fingerprints or scratches on the DVD, some DVD players are more sensitive than others.

  J W Stuart: http://www.pagestart.com

• I have a cd and dvd ROM on my computer but it will not read the discs and is not recognized on my computer

  Original title: no dvd

  I have a cd and dvd ROM on my computer but it will not read the discs and is not recognized on my computer

  Hi Lesliestones,

  ·         Did you do any change on the computer before the show?

  Follow the suggestions below for a possible solution:

  Method 1: I suggest refer you to the article in the Microsoft Knowledge Base and check if it helps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Method 2: You can run the fixit and check if it works.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  I hope this helps.

• I can't install my Adobe Acrobat 9 Pro in my new HP Pavilion all-in-one computer desktop drive, because my new HP does not insert the disc in a disc drive.  What can I do to fix this problem?

  I can't install my Adobe Acrobat 9 Pro in my new HP Pavilion all-in-one computer desktop drive, because my new HP does not insert the disc in a disc drive.  What can I do to fix this problem?

  Hi edwards39572619 ,

  Please visit this link to download Acrobat 9 Pro:-download Acrobat 8 and Acrobat 9

  Let me know how it goes.

  Kind regards

  Christian

• I am trying to download Adobe Acrobat 8 Professional, because the disk drive on my computer will not read the disc. I can't link to this download.

  I am trying to download Adobe Acrobat 8 Professional on my PC, because the disk drive on my computer will not read the disc. How can I associate with this download?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Computer to read DVD - one message says that I can not read the DVD, except that I have installed a new driver.

  I have a new Toshiba C650 laptop, and he says that I can not read the dvd on it except that I have installed a new driver. Is this true?

  Hi Bill,

  To be honest, this sounds ridiculous but if you get a message, I suppose it could be possible even if I find it incredible.  Do you have it in a (local or online) retail store or Toshiba?  By any chance did you upgrade from the DVD player when buying (where they may have accidentally neglected to update the drivers of the drive that was originally installed)?

  As it is new, Toshiba should help you with this.  Here's the contact page: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/navShell.jsp?cf=su_contact&pf=true.  Give them everything they need to prove that buy you it and it should be under warranty and then give them the message Word for Word, that you have found.  They should be able to help you.  They can, for some reason I don't know, you don't need to help or guide you through a new driver installation.  I ask for a clear explanation of why this is necessary on a new computer and, if you are not satisfied with the response, ask them to consider that all the faulty computer and replace it.  Even if they won't, he needs the get them less motivated to solve your problem.

  I hope this helps.

  Good luck!

• My laptop does not recognize the disc that I put in the cd/dvd rom

  My laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp. My laptop is a Dell Inspiron 6000

  Original title: my laptop does not recognize the disks I put in the disc/dvd rom disc... What wrong with it? How to operate? I'm running on windows xp.

  Hello

  Welcome to the community of Microsoft and thanks for posting the question. I've surely you will help find a solution on the issue.

  Perform the steps described in the article:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/314060

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

  Hope this information helps. Please reply back with the State so that we can help you.

• MY CD/DVD DRIVE DOES NOT READ THE DISC READABLE

  MY CD/DVD DRIVE DOES NOT READ ANY READABLE DISK ALL OF A SUDDEN.

  I DON'T KNOW WHAT IT IS.

  I CAN HEAR THE COMPUTER TRYING TO READ BUT IT ME SAID JUST THAT HE HAS NO DISC INSERTED OR THAT THE DISC IS BLANK WHEN ITS CLEARLY NOT.

  IT would NOT be RETURNING to PLAY AUDIO CD IN iTUNES or WINDOWS MEDIA PLAYER.

  HELP PLZ

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then check the cables
  both ends. Remove and replace, do not just tight. For laptops, you can often clean power
  and contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the system manufacturer
  and the manufacturer of the device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Drive DVD/CD-RW of the proBook laptop does not read the CD mudic

  I use a 4410 s HP ProBook and the CD/DVD drive comes with the laptop for almost 2 years.

  He used to have no problem to read the CD/DVD, but about 2 months ago it stop just reading of CD (DVD is fine). I tried many CDs of different music from different brands, but it did not work so I assumed that the drive had to be replaced.

  However, it works very well with data CD (I just realized it today) so it must have been something wrong with the hardware/software, but I don't know what it is.

  Any suggestion how to solve the problem? I want to try all the options before you use the system recovery and having to reinstall all the software again

  Well... the problem is solved by itself. One of the things that I tried yesterday milion needs!

• After the update of DVD driver from Dell, my PC does not recognize the drive at all the

  Hi, I've updated my DVD burner on the Dell Web site (he said it was important), but since then, my computer does not recognize my dvd player at all. I click on "drivers" and the system finds it online. A halfway through the installation, I get an error code, and it says "Roxio pxhelp is missing" I don't have any Roxio software on my computer! Need help with getting my dvd drive working properly! Thanks in advance =)

  Original title; DVD writer not installed!

  Try following the steps under "Windows 7 or Windows Vista" in the MS KB article:

  http://support.Microsoft.com/kb/982116

  These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

  Create a System Restore Point beforehand and restart the computer later.

• Windows XP Professional SP3 recognizes D DVD/CD-RW drive in my computer, but does not read the content.

  Control Panel indicates that the COMBI RW16x10/DVD unit. Properties indicate that a new disc has no free space.  Does not read CDs or DVDs with the content.  All indications from the Panel indicate that "device is working properly", but I can't read anything. Updated and modified drivers and troubleshooting I tried without success.

  Troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD

  Please click on the link below and follow the steps as indicated on the page. This should solve the problem.

  http://support.Microsoft.com/kb/321641

  MD MOEEN AJAZ KHAN (MCP)

• HP Pavilion desktop computer - 550-a114: drive is not reading the disc

  When I put a disc in the CD/DVD drive, it runs but nothing else happens.

  Also, I'm new to Windows 10.  Why can I not see the DVD drive from the list of products covered by this PC?

  Thanks for trying to help.  Online tech had fixed.  The plug goes from the drive to the motherboard had dislocation (in this way right out of the box store).  I had to open the tower and plug it back together and now it works fine.

• My CD and DVD readers do not read the disc and my computer connects to the internet.

  In fact, I was downloading a game whose download was about 5 hours. So, I start in the morning and destiny to let it download until I got home. Now, in general, I did it all the time without ANY problems, but when I got home yesterday, 12/08/09 about 19:10:00 PST, the screen was black and read something along the lines of insert a bootable media device or restart your computer. Then, knowing that my score was beautiful and just as good HARD drive, I restarted. He reloaded the check disk tool and started a scan of my C: drive. He then started a long list of repairs, the removal and relocation of some files and things. Fine. Regardless of return to work. However, once it started normally, I couldn't access the internet. I tried to use the installation disc supplied with my DSL 2WIRE Modem, but it did not read and doesn't not appear on my computer. Then, I checked the Device Manager, I found to my surprise that the drivers to my readers of CD-ROM and DVD have disappeared, as well as my internet modem. So now, after this long description, my question is how/where on earth can download the proper drivers and then transport them to my computer? I use computer a member of the family at this time and would like to return mine. The name of my internet modem is Realtek RTL8139. Thanks for the help.

  Hello CC831,

  Thank you for your message.  Go to your computer manufacturer's website and download the drivers you need.  You can then transfer these drivers on your computer that do not correctly work with a USB key or external hard drive.  Please let us know if it did or did not help to solve your problem.
  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• DVD and CDROM will not read the disc

  I recently reinstalled Vista on my PC. In the process, I put a lot of files on a DVD rom for backup. My PC is now updated and everything works fine. However, I put he disc in the drive, it will attempt to read, but no files appear on the disc. However, when I click on "computer", then "E: / (DVD rom player)" it shows who have 4 + GB of information stored on disk. How can I get these files to appear and become available?

  Hi dharmapaws,

  This can sometimes happen if an audio device is disabled or if windows media player is already running in the background when the disc is inserted, then you can check this.

  You can also check if you are able to recover the files on another computer. If so, see if you can extract them and burn a new copy.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.