My dvd player will read disk now but my cd player won't can anyone help

Hi, my dvd player will read disc now, but my cd player can not help everyone, also the copy of microsoft sent with the computor is not the same as that installed Wndows xp media center edition 2002 that they sent is as it says on the windows disk mredia Center version 2005 with update

Update Rollup 2, can anyone advise me what to do?

Hi Albert,

Thanks for posting your question in the Microsoft community.

I understand that you have 2 questions:

  1. The DVD works fine while the CD player does not work.
  2. You have Windows Media center 2002 edition installed on the computer, however received the disc with Windows Media center edition 2005.

I would like to know if the understanding is incorrect.

To solve the first problem, I suggest you visit the link and try the methods in the knowledge base article.

How to troubleshoot common problems that occur when a Windows XP-based computer

Cannot read a CD or DVD

http://support.Microsoft.com/kb/321641

For the Windows Media center disc sent bad, you will need to contact the Microsoft customer service. Check the link for more information.

http://support.Microsoft.com/kb/302822

Let us know if you have any further questions. We will work together and solve problems.

Tags: Windows

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