MY DVD RW OPTIARC AD - 7710H IS NOT READ ANY DISC, IT SHOWS THAT THE DISC IS BLANK, PLS HELP ME?

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  MY DVD - RW DVR-112D ATA DEVICE IS ONLY PLAYBACK DVD VIDEO (EX MOVIES). BUT NOT READ ANY OTHER TYPE (E.G. SOFTWARE). Everytime I put a dvd movie it plays automatically, but any other type of cd it will say insert disk. One has had this problem?

  Hello

  You have disk problem as the CD/DVD is actually 4 discs in 1 case (burn CD & DVD and CD and DVD read).
  Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.

  Several good info here:
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  ----------------------------------------------------------------------

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  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
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  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
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  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

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  a person with the same model.

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  Hello

  1. are you able to use these discs without any problem on the other computer?

  2 have. what troubleshooting steps you tried?

  I suggest you try the procedure below.

  Step 1: If you have not tried runningAutomated Troubleshooting Services, then, please try it.

  Reference:http://support.microsoft.com/gp/hardware_device_problems

  Step 2: Remove upper and lower filters.

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  322756 how to back up and restore the registry in Windows

  To resolve this problem, remove the affected filter drivers. To do this, follow these steps:

  a. click onstart toreduce this includes this image, typeregedit in the Search box, and then clickregedit in the list ofprograms .

  Collapse this includes this imageIf you are prompted for an administrator password or a confirmation, type your password or clickcontinue.

  b. look for, and then click the following registry subkey:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Warning There may be many instances of the registry subkey that is mentioned in step 2. You must ensure that you are in the appropriate registry subkey before modifying the UpperFilters and LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the default data value is the CD-ROM/DVD-ROM and the class data value is CDROM.

  c. in the pane, clickUpperFiltersand then clickRemove.

  d. click onYes to confirm the deletion of the UpperFilters registry entry.

  e. in the pane, clickLowerFilters, and then clickRemove.

  f. clickYes to confirm the deletion of the LowerFilters registry entry.

  g. out of the Publisher of the registry, and then restart the computer.

  Note After the removal of the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs such as CD recording programs. In this scenario, you must reinstall all of the programs involved. If the problem persists, contact the program vendor to determine if an update is available for the program.

  Step 4: Update the driver.

  Steps to update the driver:

  a. Click Start, typedevmgmt.msc and press to enter.

  b. expand the CD/DVD and right click on the sub element and click onUpdate driver.

  If that fails, then try to reinstall the CD/DVD driver

  i. click onStart, type devmgmt.msc and then on enter.

  II. expand driver CD/DVD and do a right-click on the sub item and clickUninstall.

  III. to restart the computer.

  IV. visit the manufacturer's Web site to download the latest version of the driver.

  v. install the driver, and then restart the computer so that the changes take effect.

  http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

  http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

  Also have a look at the article below.

  http://support.Dell.com/support/topics/global.aspx/support/DSN/document?c=us&l=en&s=Gen&docid=346785

  Important note: This response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

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  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD
  http://support.Microsoft.com/kb/952951

  Thanks and greetings
  Umesh P - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
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