My Event Viewer says ATAPI: the driver has detected an error in the controller on \Device\Ide\IdePort1

My computer (W7/64) sometimes fall to restart. I checked HD and the memory of Mrs. rescue disk - no error.
Event Viewer says ATAPI: the driver has detected an error in the controller on \Device\Ide\IdePort1.
The fact is that the cd-rom drive is behaving oddly. Reads the DVD of film without problem, but does not read floppy disks to install Windows (good on an another two comps).
I therefore launched Verifier.exe and checked the other drivers. The result is dumpATA.sys is not running. (Is BTW not MS driver?).
How can I force to load this driver?

I checked the installation disc to compare the original version, boot.win opened, but the pilot is nowhere. Where did it come from?
So I recorded the dump file, but the analysis of what this file is beyond my capabilities.
Link to my file https://skydrive.live.com/redir?resid=4AF01405E5CE0354 dump! 114

You could any body help me to find the source of my problem?

Thank you.

These are all good things:

*****************************************************************************
* *
* Bugcheck analysis *.
* *
*****************************************************************************

KERNEL_DATA_INPAGE_ERROR (7A)
The requested page of kernel data could not be read in.  Usually caused by
a bad block in the disk controller or paging file error. See also
KERNEL_STACK_INPAGE_ERROR.
If the error status 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
This means that the disk subsystem has suffered a failure.
If the status of the error is 0xC000009A, it means the query failed because
a file system has failed to move forward.
Arguments:
Arg1: 0000000000000020, type of lock which took place (1,2,3 or PTE address value)
Arg2: ffffffffc000009d, error state (state code of e/s normally)
Arg3: fffffa80077f95b8, the current process (virtual address for the lock type 3 or PTE)
Arg4: 0000000000000000, virtual address that could not be paged in (or the contents of the PTEs if arg1 is a PTE address)

Debugging information:
------------------
ERROR_CODE: (NTSTATUS) 0XC000009D - STATUS_DEVICE_NOT_CONNECTED
DISK_HARDWARE_ERROR: Error occurred with disc material
BUGCHECK_STR: 0x7a_c000009d
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
Nom_processus: System
CURRENT_IRQL: 1
LAST_CONTROL_TRANSFER: from fffff80002c7fcac to fffff80002c8bc00
STACK_TEXT:
fffff880 '03578-88 fffff800' 02c7fcac: 00000000' 0000007 a 00000000'00000020 ffffffff 'c000009d fffffa80' 077f95b8: nt! KeBugCheckEx
fffff880 '03578-90 fffff800' 02c74ba7: fffffa80 '077f9550 00000000' c000009d 00000000 00000000' fffffa80' 077f95e8: nt! : FNODOBFM: 'chain' + 0 x 50080
fffff880 '03578b 50 fffff800' 02c7e617: fffffa80 ' 07654b 50 fffffa80 '07654ba0 fffffa80' 077f9550 fffffa80 ' 077f95b8: nt! IopCompletePageWrite + 0 x 57
fffff880 '03578b 80 fffff800' 02c8181d: fffffa80' 07654b 50 00000000'00000000 00000000'00000000 00000000'00000000: nt! KiDeliverApc + 0x1c7
"fffff880 ' 03578 c 00 fffff800 ' 02c4e4fb: 00000000 00000010' fffff800 '00b 96080 00000000 00000000' fffff800' 02c229a0: nt! KiCommitThreadWait + 0x3dd
"fffff880 ' 03578 c 90 fffff800 ' 02c229fa: fffffa80 '07654b 50 00000000 00000001' fffffa80' 069ed040 00000000' 00000000: nt! KeWaitForGate + 0xfb
fffff880 '03578ce0 fffff800' 02f29ede: fffffa80' 07654b 50 00000000'00000000 00000000'00000080 00000000'00000001: nt! MiModifiedPageWriter + 0x5a
"fffff880 ' 03578 d 40 fffff800 ' 02c7c906: fffff800'02e06e80 fffffa80 '07654b 50 fffff800' 02e14cc0 00000000' 00000000: nt! PspSystemThreadStartup + 0x5a
"fffff880'03578 d 80 00000000 00000000': fffff880'03579000 fffff880 ' 03573000 fffff880 ' 03578a 80 00000000 00000000': nt! KxStartSystemThread + 0x16
STACK_COMMAND: kb

FOLLOWUP_IP:
NT! : FNODOBFM: 'chain' + 50080
fffff800'02c7fcac cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt! : FNODOBFM: 'chain' + 50080
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
Nom_image: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 5147d9c6
FAILURE_BUCKET_ID: X64_0x7a_c000009d_nt! _ ?? _::FNODOBFM:_string_ + 50080
BUCKET_ID: X64_0x7a_c000009d_nt! _ ?? _::FNODOBFM:_string_ + 50080

And this page explains what you have:
http://msdn.Microsoft.com/en-us/library/Windows/Hardware/ff559211 (v = vs. 85) .aspx >
(Short version of an argument 9 d: "0xC000009D or STATUS_DEVICE_NOT_CONNECTED, indicates defective wiring or in bulk, termination or that the controller does not see the hard drive.")

It seems to intimate that it's a hardware problem rather than a driver. You say that you are having problems with the optical drive. If you log out, you still have problems to restart or boot?

This probably isn't a memory problem, but a better method of verification, it is with Memtest86 + http://www.memtest.org/#downiso>
Download the ISO and then create a CD with it and boot from it. If you have more than one piece of RAM, pull all but one test, then close, replace it with another and test, etc. I find it a little faster than the test at a time.

SC Tom

Tags: Windows

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