My Explorer Microsoft touch does not connect to the computer (Win 8 and 7 or iMac)

I bought a touch of Explorer Microsoft wireless mouse and cannot understand why the mouse does not connect. The small usb dongle is recognized and the mouse turns works. The optical light is blue and the touch sensor clicks when I run my finger on it. Nothing happens when I press any button of the mouse (without interaction with the computer). It almost seems like its not even connected to the usb dongle. I tried to find out what's wrong with it or with Windows. The mouse itself doesn't simply plug the usb dongle or on the computer at all. It is not a Bluetooth mouse, so there is no button to connect or sync.

Hello

As it seems to be a hardware problem, you can check the link for the Microsoft Hardware supported:

http://www.Microsoft.com/hardware/en-in/support

Tags: Windows

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