My external HP Personal Media Drive device - does not appear on my computer

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  1. which version of the operating system are you using?

  2. the phone was detected earlier?

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  Hello

  Use the Diskpart utility and check if it lists the C drive. Thelist volume command will provide information about each volume in the computer.

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  Afzal Taher - Microsoft technical support.
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  Please post your question on the French forum.  Thank you.

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  I have a HDTB110AK3BA - Toshiba 1 TB Canvio Plus Portable Hard Drive for storage 3.0 Basics and the computer will allow it to connect, but it does not appear in my computer / pc is in Device Manager thought but not my pc

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  I found the description of the product of this external HARD disk:

  Product features:
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  • Voltage of bus capable USB, no need for AC adapter.
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  After working for a few weeks, the drive is 'gone' once again, same symptoms as the first time.
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• Windows displays the device works correctly. However, the device does not appear in windows Explorer. also, I can not format disks.

  Windows displays the device works correctly.  However, the device does not appear in windows Explorer. also, I can not format disks.

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  1. Are you referring to the NEC USB Floppy Driver?
  2. You try to format floppy disks?
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  If it worked, I suggest the following methods and check the status of the issue.

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  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2:

  Update a hardware driver that is not working properly.

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