My Favorites are lost and Firefox can not restore from backup with this error msg "Unable to deal with the backup file.". Someone please help.

I use Firefox 12 on my Macbook Pro, it crashed and when I rebooted, all my favorites have disappeared. When I tried to restore from the backup files, he returns with "Failed to process the backup file." Someone help please I would have lost years of bookmarks.

Thank you

Hi guys,.
I also experienced this problem and based on the previous explanation in one of the threads here I got the following article - http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox

I myself have deleted only the file places.sqlite and places.sqlite.corrupt from the profile directory and was able to import my favorites since the backup file successfully.

Tags: Firefox

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