My fax would not auto-answer since March 13, 2015

I have a windows 7 Professional 64 bit OS and a USR 56 K internal Fax modem to automatic answer until March 13, 2015.  I tried to go to the website of Robitics we to see if there's an update, but they said that my drivers are up to date.  I have auto answer set to 1 ring, but it would not pick up.

I can manually pick up without problem, I wanted to just get the automatic answer mode to work.

I suggest you ask USR help--> http://www.usr.com/en/support/contact/email-tech-support/

But see this history of misfortune--> http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/usrobotics-usr5670-56k-pci-fax-modem-auto-answer/458ccf3e-9487-410a-b115-431e418e4ad9

The difference between the 5670 USR who owns the OP in the linked thread and the USR 5610C who told him to buy is that the first is a "winmodem" or "softmodem" and the second is a hardware modem.  Softmodems using the processor of the computer to accomplish necessary fax functions that are executed by a chip in the latter type of modem.  This means that the drivers for softmodems are necessarily more complex - and more prone to problems - drivers for modems based on the material.

If USR peut/don't isn't going to help, I suggest you

  • uninstall the modem (go to device, right click on the entry for the modem, Manager and select uninstall)
  • Open an elevated command prompt (type cmd in start it > Search box, right-click on the link found and select 'run as administrator') and type
    sfc/scannow {press Enter}
    If all goes well, the report will be without errors or correction errors

  • Restart the computer; If the modem is not automatically detected and installed, open Device Manager, select the top line and click Action > search the hardware changes

Tags: Windows

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