My friend keeps getting a white screen (white)

My friend continues to become a blank (white) screen on its new computer (Vista).  I used to do, but somehow he cleared.
I suspect that this is a flaw in Vista.  I got rid of my screen by pressing the Windows logo on the keyboard.  (HP computger) Got a pop box that allows me to close this screen.  It works this way on its new Acer.  Any suggestions?

Thank you
placebow

Hello Whispersfromholyghost,

Thank you for your response.

I cannot give a specific cause for the blank screen.  I am pleased that the 'System Restore' helped.  Below, I added another link that should be able to help the cause of this problem and also gives information about the system restore.  Please let me know if you're still having problems.

How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista:
The System File Checker tool
The System Restore tool
http://support.Microsoft.com/kb/936212/

Engineer James Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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