My Gateway computer crashed after an indication there is a corrupted file and system restore disks must be used. We have never done their... What would be the way cheaper and easier to get this computer working?

It started when my laptop was having problems (Vista 64 bt).  It's less than a month and the motherboard consumed.  If we use our Gateway desktop model that has Windows XP.  I found my laptop and tried to connect it to the radio.  Desktop just completely crashed.  He said there was a corrupt file and I should reinstall windows.  I'm disabed and I tried to read the instructions and use the F10 or F11 key but I couldn't do anything.  I entered the manual to find these virgins back up discs.  I bought a Dell, one month before and all disks are there... we had nothing to do.  I hate to admit that we did not open the manual.  I read that you can get the readers or the manufacturer's cd.  What is the best way.  I will have surgery soon and I can not contact with people because of my immune system for months.  I have a 14 year old who lives on the computer and take care of his Webkinz.  I have to fix this!   Thank you

Contact Gateway to purchase recovery discs. It won't be cheap. MS - MVP - Elephant Boy computers - don't panic!

Tags: Windows

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