My gift card promo do not refund on cancelled order forced

Reference dell is running a scam? I ordered a micro to the store and got a gift card promo, then I used the coupon in conjunction with a Visa gift card and the order was cancelled several weeks later and I was refunded never the gift card.

When I chatted with technical support, they said to call the Finance Department. When I talked to financial management, they told me to talk to the gift card service. When I spoke for the gift card service, they told me to talk to the customer. Customer service myself and then transferred back to financial management. The Finance Department said that the colleague of gift card was not to deal with this problem. When I called the next time I was assessed a "colleague" who told me that the card would be refunded at the end of September 22, he was not. I recalled on September 23 and was told the "colleague" who handled my case was not available and was at a meeting and told me to leave my callback number. I left my callback number and called much later in the day and told me that she was still around. I'll remember today, but I expect a lot more of the same.

This is ridiculous. I really think there is an ongoing scam at dell.

Hi Rivenlife,

Thanks for your follow-up survey. Please excuse the delay in responding to your email. It will advise you that I forwarded your questions to our team of promotional Marketing for review. Once I get a response to my request, I will contact you again.

Thanks for your patience,
Lorna

Tags: Dell Products

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