my girls hotmail has been hacked and they have changed the security issue in Spanish

my girls hotmail has been hacked and they have changed security issue for Spaniards and chenged the issue of safety to another question, not my original question how do I protect my little girl and RECOVER his Email account please.

I found by registering for my daughter for a Facebook account, and they say that someonelse already had this account. It can't be the case because we had my acocunt girls for a long time!

I FOLLOWED ALL the steps but because

1. they changed the security question to "my favorite place" and also in Spanish (I have translated question online) (THIS ISN'T our original question)

There is no way to change this.

2. I have an account with the said email address. I changed the password and I tried to connect through the hotmail page log but would not yet allow him.

Please HELP it is too young to have problems like this.  Thank you

Hello

I suggest you to post the question in the forum below and check if it helps:
http://windowslivehelp.com/forums.aspx?ProductID=1

It will be useful.

Tags: Windows

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