My glimpse becomes black when I select the Lumetri Creative filter - Please help
Hello
When I select the Lumetri Creative such as "Cold Blue" filter, my preview screen turns black. When I uncheck the box, I see the clip again. Even when the screen is black I managed to play and I can hear the sound, but there is no picture.
I restarted my laptop a few times, but that did not help. Someone knows how to fix this?
I use Adobe Pro CC v9.2
my laptop is:
-Dell XPS13,
-Intel Core i5 2.30 GHz,
-8.00 GB Dual-Channel DDR3 @ 930 MHz
-10 Windows
Also, I am a newbie (Please be nice )
I'd appreciate any help on this, thanks!
Hi Lopesp,
When I select the Lumetri Creative such as "Cold Blue" filter, my preview screen turns black. When I uncheck the box, I see the clip again. Even when the screen is black I managed to play and I can hear the sound, but there is no picture.
I restarted my laptop a few times, but that did not help. Someone knows how to fix this?
I use Adobe Pro CC v9.2
my laptop is:
-Dell XPS13,
-Intel Core i5 2.30 GHz,
-8.00 GB Dual-Channel DDR3 @ 930 MHz
-10 Windows
What graphics card is installed?
Please see if there is an update available for the video drivers.
Try the following steps:
Open you project, click file > project settings > General and change of video rendering 'Software only in mode' click 'Ok' and 'remove the Previews.
Thank you
Ilyes Singh
Tags: Premiere
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