My googlemail is blocked due to a forgotten password, but google for the recovery procedure continues to send me round in circles.

My frozen Googlemail account a few days ago, and I had to use the procedure of recovery to thaw, which included a series of new passwords, provided by Google, which I was told that I would not need to memorize or note down. After a few hours of work successfully, the program froze again and so I am unable to receive or forward all e-mail messages. Google asks me to use the procedure "forgotten password", but I don't know what password is the system, and I continue to be sent in a circle to the same pages.
I would be grateful for any positive suggestions and thank you in advance.

Hi frederickwilliams, I'm sorry, but I don't think that we have no way to help you with a recovery procedure for a service of third party, unfortunately...

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