My headset, front hook, works very well, but without a helmet I have no sound

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  =======================================
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  bjhulse22,

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  1. unplug the power cord at the back of the printer.

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  4. wait for 30 seconds, then plug the printer back and power.

  5. press the button on the front of the printer ePrint, and it should try to connect to Web Services again.

  These steps usually fix the problem, but if it persists, you can try definition of network information static for the printer (which is sometimes useful to stabilize the ability of the printer to get outside of your network to the internet):

  1. print a Configuration Page from network network printer or wireless menu.

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  2. open a Web browser and type the IP address of product (from the network Page of Configuration) in the address line. The HP - Embedded (EWS) Web server should open.

  3. click on the tab 'Network' (in the top menu), then click on the 'Networking' link (in the left menu), then click on the link "network address (IP).

  4. click on the small round button next to the "Manual of intellectual property", then fill in the fields with the information from the Page of Network Configuration (IP address, subnet mask and default gateway).

  5. under "Setting up the DNS addresses", fill in the fields with the following text:

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  6. click on the "Apply" button and the settings must be updated. Once the settings are updated, turn the printer off and then back on.

  7. try to reactivate Web Services.

  Let me know if you have any other questions, please!