my hp 7520 all-in-one no scan. It keeps saying unable to connect to a network, yet is connected and can print wireless? Help, please!

I don't understand the disconnect. It will print wireless but not scan from the glass or the document feeder.


Please contact the Microsoft community.

It must be difficult because the printer does not work as expected.

I would like to refer to these articles for assistance more-

Let us know if it works for you.

Tags: Windows

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    Welcome to the Forum of discussion Forum HP printer.

    Install the Photosmart software 7520 full functionality on your computer to the printer.

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    The files will probably save in the "folder"downloads. "


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    • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.


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    • Once the initial installation is complete and functional, don't forget to check and install the relevant updates - check the category - updated

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    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

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    Click on the star of congratulations !

    It's a nice way of saying 'Thank you' for help.

    Although I strive to reflect best practices of HP, I do not work for HP.

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    If I understand correctly the printer to scan does not work after the recent update of the Sierra,

    Don't worry, even if the following document does not mention Sierra, the Apple article will guide you through the steps to scan through

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    HP Officejet Pro 8630


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    HP Officejet Pro 8630


    HP Deskjet 2540 scanning tips


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    Please click on the "Bravo Thumbs up" If this has helped you and 'Accept as solution' If this helped solved your problem.

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