My HP C7820 all-in-one will not scan a document to my computer. The menu says no scan option
How can I get to operate. The computer is using windows 7 Professional 64-bit
Download and install the drivers and the newest comprehensive software on the HP website. Try now.
Tags: HP Printers
Similar Questions
-
HP Photosmart C6180 all-in-one will not scan mulltiple pages
My C6180 will not scan more than one page from the charger. After it scans a page will scan others by using 'add page '. I would analyze all the pages since the charger without manually add pages. I'm used to be able to do. Help, please. Thank you.
Have you contacted HP Support for your printer/scanner?
-
I recently bought a new laptop - ASUS with Windows 7 64 bit. AIO drivers loaded very well except for a couple of files that I ignored. Device will print but will not scan and the annoying message "an error has occurred with the scanning device. Please make sure that the scanning device is properly connected and try again. "can't stop appear or not, I use the device.
I've uninstalled and reinstalled the software several times now. Even two files have a problem, but otherwise all the print functions work well. I have yet to test the ability to fax, but the unit will not scan and does not open a device icon or desktop HP Director.
HI Black-Rhino,
The pop up message is probably caused by the following software (software HP PSC & Office Jet). I want to uninstall this software using the Control Panel Add/Remove Programs, and then, when you connect your printer to the computer, Windows 7 detects hardware and automatically installs the correct driver. A notification lets you know when the installation starts and when it is completed. You are not required to download any software or insert the product CD.
-
Printer HP 3050 J610 series all in one will not print any documents
I'm on Windows 7 Service pack 1 and I have a HP Deskjet 3050 J610 Series All - In - One Printer.it is not wireless I use a USB port for printing. I have problems printing pdf files as well as Word documents. I uninstalled and reinstalled the software and drivers; I have restarted my computer several times; I tried the scan doctor and he says everything is fine. It prints the test pages. When I press the icon of the printer, it will save the file even if the file is saved to alread. I'm going to planet and save the file again. I noticed that, for files, it says printer and no .doc or .pdF files. He also says that it is offline. I tried the steps recommended for this suggestion has as well and still have problems printing. The I am trying to print the files aren't new documents except one which is a pdf file. I hope you can help me. The window pop up that appears just before printing a 0% for printing. I hope that makes sense.
Thank you.
Maria Holloway
HI Maria, welcome to the forums
I noticed your post about the problem you are having with your Deskjet 3050, printing via a USB with Windows 7. I have some suggestions that I would like to offer that can help!
Perform a clean boot and make sure that your firewall is disabled: Disabling and Re-enabling your software firewall in Windows.
By this stage and test print while the start up programs and the firewall is disabled, it will show if the mobility programmes have been the origin of the problem.
Now try to print a document as one. PDF or. DOC.
If it does not, as a workaround option, try to save documents that you have an impression of question as a different file (do not use in .doc or .pdf format) type.
Open Word or Adobe and print a blank page (without saving the document) to see if you have a problem with printing.
Please let me know the results, I hope that my information helped!
Have a great Wednesday
-
My Photosmart C3180 all-in-one will not scan.
Get Installation error 8, [(8,0,0)], then press the 'OK' button to continue. Complete installation - printer OK, but not scan.
Have tried all the options within the "error of Installation of the HP" without success. "HP solutions Center - 'guide' gives no action.
Seems to be all 8 sections OK and going to "finish the screen. Connect the printer and "install device driver" is displayed. Close this at the end of "the device is ready for use. The "software Setup screen appears again and then comes to an end, when the ' screen HP Solutions is started." I tried to scan from there, but still get the error "8,0,0" described above. As I said, the HP Solution Center - Guide (for a solution) either do nothing, Windows Control Panel product "program stopped working." Printer/scanner worked with this Win7 for almost a year, before getting this problem. There was also the C3180 in recent years through Win XP & Win Vista.
Not sure if the problem is hardware, A) B) Windows, software HP C) or (D) the file downloaded "AIO_CDA_NonNet_Full_Win_ WWW_130_140".
We'll see. It could be all three issues you have described. However, let's test a few things. First first, let's do a copy on the printer itself, see if she did this and that will prove its functional. Other hardware issues maybe a defective USB cable. Then you can consider replacing that.
Then for the software, I want uninstall you devices and printers, programs and features, Device Manager. Then in the menu Start menu type "%temp%" and press ENTER. Delete all the files. Some will not delete, and it's good.
Then download the files on the site.
Make sure that the USB cable is disconnected through this process.
When you reinstall message out there and let me know the result.
-
HP psc 1315 all-in-one will not scan
My all-in-one HP 1315 machine is more scanning documents. It copies and prints without any problem, but I can't scan. After I have put a document on the glass and press the "Scan" button, the "On" flashes several times and then the machine makes a short noise and then nothing. Can anyone help to troubleshoot the problem please?
Jamieson, goodnews. Myallinoneprinternowscansagain.Ithinktheproblemwasthatthesoftwarehadbecomecorrupted.SoIuninstalleditandreinstalleditandthatseemstohavedonethetrick.Thanksforyourhelp.SJAEFF
-
HP7520 all-in-one will not scan in the document
I'm scanning very old recipe cards. No matter how to activate the map, or when I put it on the screen, at least one edge is cut, including the automatic feeding system, which is my preference by train. The cards are 3 x 5 or 4 x 6. I can't find anywhere for this HP7520 the settings.
Barbjth2,
Welcome to the HP Forum.
We know not if you want to scan in receipts in the form of images or text.
Regardless of the end point, the following might help.
With the complete installation of the software functionality for the printer and assuming a recent version of the Windows operating system, you should have the shortcut Wizard printer installed on your desktop.
Double-click the Printer Wizard shortcut > scan a Document or Photo >
Select Photo of Document OR file file (as you prefer) >
This starts the process to create the sweep.
On the side right of the menu, under the Scan size >
Select, in the menu dropdown > any scanning area
The rest of the selections can generally be left as default values, even if it's for you and your situation.
- In order to ensure that the results meet your expectations, do not forget that the scan preview is CHECKED.
Click on the Thumbs - Up Kudos to show that you appreciate the help and time of our Experts.
Although I strive to reflect best practices of HP, I do not work for HP.
Click on accept as Solution when the answer is a good solution or workaround!
-
Not sure if Windows (32-bit or 64-bit) 10
Welcome to the community of HP, @DavidJ70
I came across your post about how you are unable to analyze after upgrade to Windows 10 and wanted to answer with my suggestions.
First run Installation Wizard printer here: use of diagnosis HP for printers HP Windows tools
After that, the feature complete driver and software must be installed for your printer on your computer. Try to scan the image. If there are problems, let me know all the details, errors, etc., and I'll do my best to help!
Click on the thumb to below testify my help!
Click on the "accept as Solution" if I'm you guide to a solution!Best wishes
-
HP Officejet J5780 All in one will not scan
My HP Officejet 5780 all-in can't scan it copy, fax, print, but has an error on scanning then someone please help me.
Hello
1. What is the accurate and complete error message you get?
2. do you and changes to the computer before the show?If you are using HP software to scan, I suggest you try the steps from the following link:
I can't scan in Windows using the HP software
http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c02661093&LC=en&DLC=en&cc=us&product=3301296#n56 -
My Officejet 6500 E709 all in one will not print black.
My HP Officejet 6500 E709n all-in-one will not print black. All other colors work very well. Have you tried what follows - new black cartridge installed, ran the print heads clean utility, made sure the wind was compatible black ink cartridge, turned printer off and restarted. Print tests still not print black - other colors and images to print, but not text black or shades of black in images. Any suggestions on how to fix or what needs to be repaired? Thank you.
Hi jim: I just had the same problem a few minutes ago. After having gone through all the troubleshooting steps, I realized it was all just a bad cartridge. The PIN on the printer heads were not reading the new cartridge, so nothing in black print could be printed. I installed a new black cartridge and I could resume my printing projects. I then contacted the HP store directly to report the faulty cartridge while they could send me a new, that I won't be out of pocket for a cartridge I bought directly from them.
Hope this helps you with your problem.
-
HP C4280 all-in-One will not print photos on any HP photo paper
HP C4280 all-in-One will not print color or B & W photos on photo paper. Color and B & W photos on plain paper prints. It is used to print normally on all documents. No change, I am aware of cause this malfunction. Any suggestions?
Open your printers folder and right-click on the printer and review the printing preferences. Set the media media photo here and in the application you are printing from. When you say that it will not be printed on photographic support what do you mean... the page is white? the quality is bad?
-
My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine.
My HP Officejet Pro L7680 all-in-one will not print blue but my ink level is fine. I tried aligning the printheads and clean the print heads, but still does not work. Help!
Thank you. It seems odd that the magenta print very well and it seems that the cyan and magenta use the same print head? I will contact HP support. Thanks again for your help.
-
My HP LaserJet 3055 All In One does not scan with Windows 7-64 bit.
My HP LaserJet 3055 All In One does not scan with Windows 7-64 bit. I can copy and print only. Thank you.
Hello
Is the printer connected to your PC by USB or network?
Using the USB connection, you can scan using Windows Fax and Scan software built into your operating system.
Scanning over a network connection unfortunately supported on Windows7 32 bit only, as you can find listed in the section about network scanning below:
http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?&objectID=c02539136#A2
Kind regards
Shlomi
-
My HP Photosmart C5180 all-in-One does not print black without be eliminated text or streaks in the text. Will print fine text color.
Have tried all the "patches" you list and much more. The printer prints fine on my old PC Windows XP and worked fine on my
new PC using Windows 7 until recently.
Please don't tell me to... Reinstall, download the new driver, install the new cartridge, clean align the print heads, different paper or go to 'solutions '... Etc... Etc. I HAVE ALREADY BEEN THERE AND DONE THAT!
Everything you "patches" end with 'the unit of service... " WHAT IN THE WORLD WHAT THAT MEANS!
This has been a nice printer for more than 5 years, but is somewhat glitch spoil me when using the BLACK INK?
Gordon,
Thanks for the reply, expecting not one, but what you say is all that we need to buy another printer if we did all the "fixes", etc... etc. you know that take a printer to a repair shop will cost more
then buy a new one.
It was stupid of saying me to check on the warraty of HP page when I already told you that the unit is 5 years old.
But don't thank you for the reply... even if it was a joke!
-
HP 1315xi all in one will not print.
Recently had to wipe my hard drive and reinstall everything. I use Windows 7 (64-bit), and my all-in-one does not print anything from the computer.
I downloaded the latest driver for the 1315 all in one series (AIO_CDB_NonNet_Full_Win_WW_130_141.exe) from the Web site. After that several unsuccessful attempts installation, following the troubleshooting guide, I was finally able to have it installed, but it still does not print. It will scan and copy, but not reading as a printer.
Help, please.
Hello althor1170
It seems to be a problem with the computer and the printer communicate with each other. Have you tried another USB cable or port? Have you tried setting the printer wireless or network? If he works on the network, then the problem is with the USB cable or port. You are using a USB hub?
Maybe you are looking for
-
In addition to the above, I have run analyses of security on my laptop and have no virus and others. I have also disabled-blocker and add my other one. As I said before, I am trying to download my work, so there should not be any kind of problem of c
-
Satellite M70: Battery no longer works
My brand-new satellite M70 battery no longer works. I haven't used the phone for about a week and when I tried to start it (on drums), he did nothing. The battery was still charged (63%) I need to connect the power adapter to make it work. During thi
-
can anyone help to check if this seq can open/run in 32-bit teststand2013?
This seq was created by V2014 32 bit and recorded in the V2013(5.1X) format. but it cannot be opened in another computer with teststand 2013 32bits and watch the error: "your file (recorded with TS 2014) is incompatible with our version of Teststand
-
Displays the icon is missing from Control Panel
I found an old post of 2009 here: http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-desktop/my-display-icon-is-missing-from-my-control/c3a4d7c1-0149-4c41-BCBC-75ba11c6d99d I have tried both suggestions described here, but neither one res
-
I got a biohd-8 error code when my office made a diagnostic test.
HP Pavilion a666ot windows Vista 32 bit Biohd-8 error test of ST 3200822as (5LJICDW3) I installed a second hard drive to recover some files for my daughter. But the test was on my C drive; not the added disk. Thank you