My HP Deskjet 5440 printer does not print anything, not even a test page. Done all the diagnostic tests.

Even I did uninstall and reinstall with the disc that came with the PC. The last clue I found was in the HP diagnostic utility that said there was a "breakdown of pen" correction which had to be fixed before printing could continue. But he had no information about the way to approach this. The "Device status" box was red checked. When I try to print anything, it seems that receives the message from the computer to the printer, but then nothing happens and I get an error message and the printer goes offline by itself. What should I try?

Hello

What you can check is pulling the cartridges, clean the contacts on the cartridges and the unit (without of course) and check the dates on the cartridges if there not expired. Also try printing a testpage like this: press and hold the Power button, press once on the button back and letting the two buttons.

Tags: HP Printers

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