My HP Deskjet F2480/F2400 printer it is printed and copies normally but does not scan

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  writing in the new message: * e-mail address is removed from the privacy... *

  Thank you, Tom,.

  I have found no useful HP support. They seem to only want to buy a new printer, but if I can't install my old I'll be able to install a new one? Or > when you think that you download using them, you actually download scanning for the third-party driver software, which has then finds all kinds of driver problems > and wants you to pay to get them replaced or updated.

  This isn't HP; That's the scammers try to sell you anything for an exorbitant price.

  As the computer receives automatic updates from Microsoft and works well otherwise, I do not trust software that detects problems everywhere in my machine. Or am I > stupid? Or is it driver/driver scanner software update that you can trust?

  Most of the pilot sites is not trustworthy. I used Device Doctor and found useful. There no drivers to download IIRC; It just tells you that drivers must update and where to find them. Here is an article on this subject (and no, that Thomas is not me):
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  I'm still a little worried about 'Invalid printer' entries in my system network and feel that if I could get rid of them, I could make progress. When I try > print (via USB connection) my wireless network camera flashes with enthusiasm, typical activity out via the wireless network. The file is certainly went > somewhere, because it is more listed as a document to print.

  What printer you put as a default? This should be where the printed document (Word of the device - expected :-)).

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  I'm sorry to hear that you have problems with your Officejet 6500 E709n.

  I have included a link to the driver Windows 7 given that you indicated that your CD is not the driver for Windows 7. HP has a wizard called printer install wizard for Windows 7 and Windows 8.  It will search for the best driver for your printer and your computer, and you went through to install the appropriate driver.

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  Driver and HP Officejet Full Feature software

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  http://support.HP.com/us-en/document/c02205477

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  Hi @theshrew

  Please try bypassing the spooler to see if you can print directly to the printer.

  1. click on start and go to devices and printers.
  2. right click on the printer and click on printer properties.
  3. choose the option "print directly to the printer.
  4. click on apply and then OK.

  If it works, follow the following steps and try printing again.

  Hold down the Windows Logo key () on the keyboard and the 'R' to open the Run dialog box

  • Type services.msc and press enter
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  • Make sure you that Startup type is set to automatic, if not please click the menu down and select automatic
  • Under Service status, please stop the server, wait a moment, and then click Start

  If bypassing the spooler does not have a feel successful, let me know.

  Also, what model of printer do you have?  How can I find my model number or product number?

  You get an error message, or print a blank page? More detail I have better

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  Hi BobbyPhillips

   

  1 can get you a preview of the page you print completely?

  2. What is the brand and model of the printer?

   

  The problem might be related to the printer settings. I suggest to get an overview of the page and check if the printer settings have been correctly configured. You can also check cartridge and any hardware problem associated with the printer.

   

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  Hi there mandrelliott,

  Try to download and run the doctor print and scan located here:

  http://support.HP.com/us-en/document/c03275041

  It can fix its own much and if not to give a better idea of what is happening.

  Good luck!

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  It can scan from the printer to a computer predefined shared directory without any problems, but the PC does not print anything, even not the computer test page and nnthing present in the queue either.

  I ping the printer without problem!

  I have reinstlalled the pilot tiimes much, at no. avail etc...

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  In computers, it says after the installation, but the icon of the image is the kind of an empty rectangle, not the picture of the printer itself.

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  Hello

  Since you've already tried to uninstall - reinstall the driver of your printer, we recommend that you use Microsoft solution easy solutions. Please download the troubleshooter to solve problems with the devices and printers , and follow the steps on thislink.

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• To print from the computer, but can not scan from printer to computer. Tried everything. Disconnected power supply, etc, nothing works.

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  Hi, Rolland,.

  Welcome to the Microsoft community. I might help you.

  To better understand the issue, I would need more information on your side.

  1. What is the brand and model of the scanner?

  2. Do you get any error messages? If Yes, what is the full error message?

  This problem might have occurred because of these reasons:

  1. Corrupted driver.

  2. Hardware problem.

  Method 1:
  I suggest you to run hardware store and check if it helps.

  (a) press the Windows keyboard.

  (b) Troubleshooting type in the search box and press enter.
  (c) click on material and audio.

  (d) click on hardware and devices and follow the on-screen instructions.

  Method 2:
  If the problem persists, I suggest you to download and install the latest scanner driver\software on the manufacturer's Web site.

  Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you more.