My HP laptop has had a problem with the uncontrollable from scrolling upward and to the left.
Hoping someone can help me with this - for a month or if my computer hp laptop has had a problem with uncontrollable scroll upward and to the left. It is now getting worse and happens in all programs, including Word, Adobe, browsers, etc.. Even to type this message is difficult because the cursor periodically jumps to the top left corner of the text box. I tried to attach a new external mouse, but this is not enough. The problem occurs even when not to use the touchpad. I scanned my computer with several anti-virusprograms but no luck. It becomes difficult to use the computer for something else. Even now the down arrows / right does not help. PLEASE ADVISE!
Hi Suresh,
This is a late response to your question, but I thought that I could add more information here.
From your description, it seems that your PageUp and the keys to the House (or arrows) of the keyboard are either stuck, or failing. These keys usually help access us in applications you mentioned. And since you mentioned that this happens even when the touchpad is not in use, it is likely that this could be the cause here.
I suggest get you the checked keyboard when using a hardware technician, preferably from your computer manufacturer. That should help you understand better.
Let us know if you need help with Windows, we are happy to be of assistance.
Tags: Windows
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