My HP Officejet 6200 series gives me an "error" when I try to scan a document. How can I fix?

I have a printer HP Officejet 6200.  When I try to scan a document, I get an "error" pop-up.  It prints fine, but does not scan.  How can I fix it?

Hello

Please see this thread. It deals with the same problem and error code that you see. The only difference is the brand and model of the printer itself, but I think that the steps should work for you too.
http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/operation-could-not-be-completed-error-0x00000015/68244f52-B556-4b83-a9c9-926dc9098ae7

Tags: Windows

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