My HP Officejet 8500 keeps showing that it is the cleaning of the print head in an infinite loop

Similar Questions

• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• FireFox says Java is outdatedon my computer, but the control panel of microsoft shows that it is the what is the latest version with that?

  Firefox said I need to update Java. But I get automatic updates from microsoft in the Control Panel Add or remove watch it shows that I have the latest version of Java. And it has been updated 11/02/12 I don't understand, are plug-ins something different

  You seem to have 1.6.0_29 of next generation Java plug-in installed, where 1.6.0_30 is the latest version of Java.

• Printer 4700 shows that it is the wireless. It will print not wireless. I used all the information hp

  Printer 4700 shows that its wireless, but it does not print wireless. Information for this set up has been tried

  seversl time and technical support have yet to fix.

  My router has inside and one ip address.

  Help would be a plus.

  Okay, because the printer seems to be on the network, the problem is with your computer.  What operating system?

• OfficeJet Pro 8500 a: replacement of the print head

  No yellow does not print at all, who are considering the purchase of the Black/Yellow Printhead to fix this problem.  Just replaced the yellow w/HP cartridge cartridge.  Printhead cleaning several times, tried the alignment (failed twice).  Printer is relatively old (model CM755A, CN12OBR1JJ series) and warranty expired in 2012.  Should I buy a new printer, or replace the print head will definitely cure the problem?

  Hello

  In most similar cases, the replacement of the print head can work sometimes and sometimes not.

  and given that the printer is a bit old, I'd say for an upgrade.

• OfficeJet Pro8500 A909a cleans the print heads whenever his touring on!

  Hey elders ~

  Why my Officejet Pro8500 A909a short "Clean printhead" feature every time I turn on my printer?  Is there a place I can tell you to STOP?  It's my expensive WASTE.  Help!

  Hi @eschro

  You turn off the printer when you are not using it and turn it back on, or are you referring to light once it falls in mode 'sleep'? The following presentation may help explain why the print head cleaning is performed each time you turn on the printer.

  The print head nozzles get clogged over time, most commonly by dried ink or microscopic dust particles. Nozzles are kept clean of servicing, including wipe them the surface with a rag rubber, ejecting ink through the nozzles to purge the particles and to prevent drying and pumping with ink to clean the print head. To keep the printer ready to print in color or black, these routines of service generally consume little ink in each cartridge, even if only black or color is used in the document being printed.

  Tiny air bubbles form in ink over time and can block the flow of ink in the printhead long duration printers (IIC). In some printers IIC, bubbles of air can be caused by a change in the ink cartridge. Air bubbles can be removed by pumping them out of the print head. When you remove these air bubbles, little ink is also removed. On the IIC systems, multiple colors may use the same print head. When a single color cartridge is changed, some ink is also consumed since the other color ink cartridges using the same print head. - Source
  

  There is no way to disable this feature, but in General, it is best to leave the printer on and allow to maintain on a regular basis, rather than turning off and back on.

  I hope that answers your question. Happy Friday, have a great weekend.

• power officejetPro 8500 to always clean the print heads

  Hello!

  I have an OfficeJet Pro 8500.  I got it specifically so that I would get a large number of pages are printed on the extra large ink cartridges.

  However, when I turn off the printer for the night save energy, and then turn it back on the next day morning, the printer goes through a status of "Please wait" in which she appears to clean the print heads at least twice.

  And we both know that the print head cleaning consumes a lot of ink.

  I have no problem printing.  The printer prints very well.

  But, when I look at the ink levels using the solution Center HP, ink fell considerably after this start procedure.

  Why?  Why he cleans the head whenever I turn on the printer?   He didn't need it!

  Thank you!

  Jim Guess
  Face to face
  Computer help

  Hi Jim,.

  It's a very good question. When the printer returns to the top, it goes through a maintenance routine to ensure there are no clogged nozzles and all colors are able to print the result of quality.

  I have actually never turn off my printers at night in my home office because they don't really use a lot of power (I don't have the exact specification). I would say just to leave the printer on... is not worth saving.

  See you soon,.

  M_Dot

  I work for HP, but my answer is my point of view.

• OfficeJet 150: OfficeJet 150 stuck in mode "preparation of the printer..." »

  My Officejet 150 is stuck in "preparation of the printer. Please wait... "The printer will not turn off. I unplugged the power cord and when I reconnect and turn the printer, I get a warning on turn it off by unplugging the power, then he automatcially goes back to the view of "Preparint" the printer... ».

  Thank you!

  Hey @JSC1,

  Welcome to the Forum from HP Support.

  I see that your all-in-one printer HP Officejet 150 is stuck in an error state. I would like to help.

  Even if you do not return any interference (paper or transportation), I recommend that you work your way through the troubleshooting steps listed in this article of HPhardware. Try the steps in order, and I hope that these will help you clear the message 'preparation' on the printer.

  Please let me know the result of your troubleshooting by responding to this post. If I helped you to solve the problem, feel free to give me a virtual h.o.t. by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!

• OfficeJet pro 8509: printer stuck in cleaning the print heads

  Printer stuck on the envelope and has been removed with the exception of the corner (2.5 × 2). Turned on the printer to see if it would come out a up... now by initial start-up, he is stuck in cleaning the print heads, but not leaning print head. Help... Thank you.

  Hi @rodman2,

  My apologies for the incorrect link. Here are the links for the jams paper and transport for the HP Officejet Pro 8500 A909g, it will display appropriarte steps to clear the jam.

  A Message appears 'Transport Jam' for HP Officejet Pro 8500 first (A909n) and 8500 wireless (A909g) all-in-One Series

  A message "Paper jam" for the all-in-one HP Officejet Pro 8500 first (A909n) and 8500 wireless (A909g)

  If you still experience the problem you after trying the steps in the link above, I recommend you contact HP for assistance.

  Contact HP:
  Step 1. Open the link: http://h22207.www2.hp.com/us-en/contact-hp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps. Have a great day.

• OfficeJet 6500 wireless needs of solution for the damage to the print head as possible.

  I have recently change ink in my all in one printer officejet 6500 wireless and now it has an error message indicating that the print head is damaged. Please help me I have a paper due soon

  Hi tlawsonfrancis,

  Officejet 6500 what model do you have (E709 or E710)?

  If you get an error on a bad printhead you can try to remove the printer and then turn the printer without it in the cycle. Wait for the printer to you asking to reinstall. If you continue to receive the error you can contact our technical support at the 800-474-6836, and they can helo you buy a new print head for your printer. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

• HP Officejet Pro K550: Software to clean the print head

  I need tool box for old HP printer: HP Officejet Pro K550, for 10-64 bit Windows.
  I need a software tool to clean the print head!

  Hello

  The HP Toolbox software is no longer available for your printer for any later OS such as Windows 7, 8 or 10:

  http://support.HP.com/in-en/document/c03467279

  You can align, clean and calibrate the printhead from the printer itself by using key press combinations.

  See page 33 on its manul below to perform all the tasks of cleaning for the front panel of the printer, such as the cleaning of the printheads:

  http://h10032.www1.HP.com/CTG/manual/c00501024.PDF

  Kind regards

  Shlomi

• a pc that is sharing the printer and another pc does not accept the same network printer on xp pro sp3

  a pc that is sharing the printer and another pc does not accept the same network printer on xp pro sp3
  What is the solution?

  Check out these links

  http://TechNet.Microsoft.com/en-us/library/bb457001.aspx

  http://UIs.Georgetown.edu/software/documentation/WinXP/WinXP.network.printer.html

• Software for 8500 A909g HP does not recognize the printer during set up

  I recently had some problems with malware that weighed my HP product.  When I removed the software and then reloaded the software, it no longer recognizes my all-in-one on the net work.  I tried the network diagnostic utility and that he sees the printer but when I click to check the connection, it does nothing.  What Miss me.

  Catherine,

  Download the installer and it works from disk hard went around.  I never thought that the CD was the problem.  Until your recommendation, I spent a lot of time trying to make it work.  Thank you very much, you're my HERO!

• Pavilion p7 - 1266 s: Officejet 8500 has not been recognized by the HP Pavilion desktop computer

  I have a desktop HP Pavilion p7 - 1266 s and a Toshiba laptop. The two are connected, wireless, a HP Officejet Pro 8500. Both are running Windows7, 64-bit.

  Until yesterday, I was able to print on both computers with no problems. Today, I can only print to the Toshiba laptop. When I go to devices and printers on the desktop screen, the Officejet is gray and I cannot print. This happened once before, about a year or two ago, and I don't remember how the issue has been resolved. Any advice will be appreciated. Thank you.

  Hi @JimCon,

  I understand that you are able to print your Toshiba, but not from your HP Pavilion computer. I see that you have your 8500 wireless configuration and that when you look into the device and printers, the printer appears greyed out. I suspect deleting and re-add the printer will solve the problem, but it may be better to run printing HP and doctor Scan because it is a free utility (tool) that helps you to quickly solve or identify common printing, scanning and connectivity problems including but not limited to:

  • Connectivity:

    USB: Check that the USB connection from your computer to the HP product works properly.

    Network: Verifies that the network connection between your computer and your network is working properly.

  • Device Status Test: checks the errors of the device, such as paper, paper jams, stands transport and paper issues and provides instructions to resolve the error.

  • Driver: checks the driver missing or corrupt files.

  • Device Manager: check the problems in Device Manager that could prevent printing.

  • Device online: check if the product has been suspended or put in offline and then sets the State back in line if necessary.

  • Print queue: checks and clears pending print jobs in the print queue (a newspaper for printing waiting to print).

  • Port Match: check the port settings for the HP product.

  • Device conflicts: check the conflicts with other drivers, such as the other brands of printers.

  • Ink issues: check the cartridges and the ink levels for issues that affect the print quality.

  • Print settings: check and adjust the print quality settings.

  • Test print: print a test page for the assessment of the print quality and provides options for cleaning and if necessary print head alignment.

  • Scan tests: check the scanning mechanism, drivers, and registry entries.

  Source:try the HP Print and Scan Doctor for Windows

  Click here to download and run the print and Scan Doctor > > www.hp.com/go/tools

  If this does not resolve the problem, after back and let me know if there are all the symbols except the Green checkmarks and what they are next of course. The key is not always easy to find the key and the box are in the green circle.

  • If you see only the Green checkmarks (), the tool did not find any problem.

  • If you see green sides (), the utility identified a problem and fix it automatically.

• If you see yellow exclamation points (), the test failed and requires monitoring of the user, but the step was ignored.

• If you see a red X (), follow the onscreen instructions to fix the problem.

Thanks, I look forward to hearing back on your part.

• Always auto answer on my Officejet 8500 does not fax - tried all the suggestions.

  Hello

  I read a few messages with similar questions, but none that have exactly the same problem. Auto answer on my Officejet 8500 is on and there is a light.  I tried this turn by both pushing the button on the machine, as well as through the web interface.  I have put fax to send e-mails and not functioning properly.  The phone cord is plugged into the correct port on the printer and I use a telephone with 2 wires in cable and not 4 (some thought that the cord 4-wire has been the question but I do not know how it would make a difference).  I even tried to see if the machine to auto answer when the auto answer button has been turned off, just in case it worked in reverse.

  The fax can send as well as receive (so the cord should work) via sending e-mail function that I put in place.  We can receive faxes if someone is there to push a button, but no one is often.  Everything should work perfectly if she just automatically answer... which is essential to any fax machine in general.  Anyone know what could be the cause and how to fix it?  If we cannot get this to work, we get a different machine.

  Here are some statistics:

  Model: Officejet pro 8500 A909n

  Firmware version: DLM1FN0924AR

  Operating system: Windows XP Pro

  There were no changes to my system before that happened.

  Are there updates that could take care of this?

  Thank you!

  Hi ForeverFixing,

  Follow the steps described in the pages of 89 to 92 Fax to PC users guides.

  NOTE: Fax to PC and fax to Mac are available to receive faxes in black and white only. Color faxes are printed instead of be saved on the computer.

  User Guide