My HP Officejet Pro Wireless is not printing black even with a new cartridge.

My HP Officejet Pro Wireless is not printing black even with a new cartridge.  Help!

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Hello

Of course check that the cartridge is very savvy.

As OEM HP is responsible for the good operation of the printer and their
drivers provided. Check with HP support, their documentation online and
drivers and ask in their forums.

Good luck, you need to update or reinstall the latest driver.

HP support/troubleshooting & drivers
http://welcome.HP.com/country/us/en/support.html

Contact HP
http://welcome.HP.com/country/us/en/contact_us.html

HP forums
http://h30434.www3.HP.com/PSG/

=============================================

The main issue is probably the drivers, but these can help:

Add or remove a printer
http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

Solve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Open the printer Troubleshooter
http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

Find the manufacturer's Web site
http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

Find and install printer drivers in Windows 7
http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Tags: Windows

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