My HP Photosmart C8180 All-in-One Printer does not scan the black and white film strips or slides.

This problem occurred recently. Previously, the scanner accepted slides and strips of black and white film and scanned them without any problem. Since I've updated the OS on my iMac (I am currently using OS X 10.6.8), I contacted Applecare because I thought that it was possible that my current operating system might have some incompatibilities with the C8180. 'Expert' AppleCare then accompanied me by a uninstall/reinstall, but it has not solved the problem. AppleCare said then that the problem is no doubt HP hardware failure. I find it quite peculiar since the scanner otherwise Applecare analysis works and there is no problem with respect it print or copy.


Hi, JAOC,.

Your C8180 can scan slides or films fixed on the memory card.  This will allow you to test the scanning equipment.

Tags: HP Printers

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