My HP Presario f 700 laptop does not recognize my CD/DVD drive and will not burn or play CDs or DVD movies.

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• burner CD/dvd does not burn but plays the media on drives

  I tried to burn music on a blank cd but it keeps opening the cd/dvd tray and invites me to insert a blank disc. I also tried to burn a movie I would have done on a dvd, but does not recognize the blank dvd even though it's brand-new. He seems to be able to play CDs and CD-ROMs, but does not burn. pls help. Don' don'tknow what else to do. I already uninstalled the cd/dvd drive and installed again, no dice. Thank you!

  Hi mamiskorason,

  The following suggestions may be worth looking at:

  1. run the automated Microsoft Fix It's that automatically diagnoses and fixes common CD burning issues.

  The problems of the CDs or DVDs

  2. in addition, please go through the various other suggestions in the article below.

  Troubleshooting the CD or DVD in Windows Vista drive problems

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Presario CQ57: My laptop does not meet my charger

  My battery is low and needs to be replaced.
  I've had my phone for over 3 years now and I've noticed that these days, he does it to the power supply terminal. And I tried 3 thing that Google can help me with, but nothing seems to work

  Hello @Stompt,

  Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your problems, with the help of the community!

  I came across your post on the laptop won't start not and he wanted to help!  I understand that the battery is dying after being used for years.

  The laptop will power, using the only adapter?  Try to review the following documents and let me know how it goes:

  HP laptops - battery not power Notebook or hold a Charge

  HP laptops - test and calibrate the battery (Windows 7)

  HP laptops - using and testing the power adapter AC

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Computer HP pavilion dv6500 laptop does not read or play media, error code 31

  I have hp pavilion dv6500 laptop, - my dvd do not read or play - I went to Device Manager and opened it and it says the drivers required for this device-code 31.le how to fix it, please

  * original title - adapter #4-31 the code *.

  http://support.Microsoft.com/kb/982116/en-AU

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  See if the information above solves the problem.

  See you soon.

  Mick Murphy - Microsoft partner

• Laptop: laptop does not start

  My laptop does not start, how can he?

  Hey,.

  First, a good thing to try is a hard reset of the computer.  The steps are different depending on whether your battery is removable or not.  See http://support.hp.com/us-en/document/c01684768 for steps and videos covering this first easy step.

  If you are still having problems starting to walk through the steps in the troubleshooting online here documents:

  Windows 10 - http://support.hp.com/us-en/document/c04718479

  Windows 8 - http://support.hp.com/us-en/document/c03515402

  Windows 7 - http://support.hp.com/us-en/document/c01443371

  -wes

• Hall 13: HP pavilion laptop does not connect to the printer HP envy range 7640

  My laptop does not connect to my HP envy printer. It keeps saying the driver is not available or is it ready, but does not connect. I know the printer is working because I can print from my phone. Anyone know the driver I need to download or what to do?

  Ruizgeraldine

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about the problems with your Envy 7640 in Win10 printer and wanted to help.

  The problem is that by default HP print drivers installed by the upgrade of Win10 often do not work.  I have two HP printers and neither one worked after the Win10 upgrade.  We also receive a lot of messages of other people with the same problems.
  
  I linked the page drivers and software for the Win10 drivers for your printer: http://support.hp.com/us-en/drivers/selfservice/hp-envy-7640-e-all-in-one-printer-series/6617267/model/6617268#Z7_3054ICK0K8UDA0AQC11TA930C7

  You must download and install the full feature software and drivers for the printer.
  
  Then unplug the printer and install the software.
  
  Do reconnect the printer until the installation program invited to do so.
  
  Once the installation is complete, restart.
  
  You should then be able to use your printer in Win10.
  
  Good luck
  
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• iTunes on my laptop does not recognize my iPhone 6. My laptop, it is just the iTunes is not working.

  iTunes on my laptop does not recognize my iPhone 6. My laptop, it is just the iTunes is not working.

  If you do not see your device in iTunes for Mac - Apple-Support - https://support.apple.com/HT203979

  Device are not not immediately after the upgrade - https://discussions.apple.com/thread/6573744 - try to restart

  You don't say anything on your computer.  I don't even know if it's a Mac or a PC. This may apply to you:

  iOS9 on a mobile device requires iTunes 12.3 or higher, which in turn requires a computer running OSX 10.8.5 or higher.  Update of the system only checks the updates for the current version of the system you run, but that itself can be updated.  It may or may not be possible to upgrade your computer to the system requirements. Find your computer on the web site of http://www.everymac.com model and near the bottom of the specification of the system section, he will tell what versions of the operating system, it is able to run. If you can not run a newer system, you will not be able to sync this phone to your current computer. If she can run 10.8.5 or higher, you can either buy a download for Apple OSX 10.8 Mountain Lion code online, or you can try to install the free El Capitan OSX 10.11.  El Capitan can run slower on older machines and require the additional purchase of RAM.  Making a big jump in versions of system is also more likely to affect the old software.

  At el capitan Snow Leopard, it will make my macbook is slow?  - https://discussions.apple.com/thread/7412959

  Mountain Lion 10.8 purchase link United States of America - http://www.apple.com/shop/product/D6377Z/A/os-x-mountain-lion

  Mountain Lion 10.8 purchase link U.K. - http://www.apple.com/uk/shop/product/D6377ZM/A/os-x-mountain-lion

  Course OSX Upgrade General information, including configuration required - http://www.apple.com/osx/how-to-upgrade/

  If you have any generation of PPC software which works under OSX 10.6 it is not supported in later versions of the system.

• Touchpad on the laptop does not scroll upwards or downwards

  The touchpad on the laptop does not scroll upwards or downwards, I was offline for 5 weeks that my router broke out between the change of operator, so I had to wait for another.
  When I was on the touch pad was'nt working properly. I can't do a system restore, because that would be the former provider. Ideas anyone please?

  First, check the scrolling settings in the advanced settings of Touchpad.

  If they are enabled, uninstall the mouse/keyboard 3rdparty as Logitech or Microsoft and Watcom drivers that may have installed you.

  If it's no good, uninstall the Toshiba touchpad driver, then download and install the latest version.

• My laptop does not recognize the HDMI cable

  I don't know if I posted this properly, but I would really like for you to tell me a little more about HP pavilion 1 TB of hard drives.

  I bought a HP Pavilion processor with ADM 1 to less than a year ago. There was whisky spilled on it a couple of months before the summer, but I managed to get back to work and it was very good and stil in good shape.

  A few weeks ago, I dropped the laptop from the desktop and it fell on a carpet. Isn't difficult, but not smoothly either. And it is always on when I got it up and working.

  When I stopped it the laptop refused to start. I did a quick diagnosis to check the hard disk and it says already something with red letters.

  I took the laptop PCs store and human a glance told me, the hard drive is dead and I need a new one fitted. "Everything is in good condition", he assumed, and I agree with him to change the hard drive.

  I told him specifically to replace the hard drive with another 1 TB, but he subsequently advised me with good confidence that I was better with a 320 and buy an external hard drive. The laptop will work very well in terms of speed. He mounted in a 320 HARD drive and gave me back my laptop with Windows 7 ultimate.

  Now, the laptop does not connect to HDMI and AMD catalyst is recognized not no matter how many times I install it. And honestly I don't know if the man really had something out of my laptop. The HARD disk he gave in return tells me his Samsung S/N: S34LJ9BG601601648

  ST2000LM003 A REV.

  PN:HN - M201RAD/M 2000 GB + 5v 0.85 A

  Please tell me that it is a HP Pavilion HDD and how can I get the laptop to recognize the HDMI connection on the flat screen TV?

  PS: I checked the amount of space to the new HARD drive that had been installed in and it said 297 GB not 320 GB. Am I missing something? Why can I not see all of the HARD disk if it is 320?

  Sorry for the long discription, I stop here.

  Nope.

  Try this:

  Click on the link below to see how to find your model number...

  Computers how can laptops HP - I find my model number, the serial number or product number?

  Scroll to option 3 to see what to look for an explanation.

  Let me know.

• Laptop HP - 15z touchscreen in option: laptop does not turn on

  I recently bought this laptop computer right about a month ago, and just recently it started acting for no reason. When I press the power button, an orange light comes on, screen lights up without images, and there is a noise; but the laptop does not light. I can hold the button, but ultimately the screen just goes back to black, the noise stops, amd, as the light goes off. How can I fix my laptop and make it work properly again?

  Hello

  Thanks for posting in the HP Support forum. Welcome aboard!

  I'm sorry for the problems you're having with your HP computer.

  Please, check these items official 2 HP on these issues, that you experience now. Follow the appropriate steps that correspond to your case to try to resolve the problem:

  > > http://support.hp.com/bg-en/document/c03518165

  > > http://support.hp.com/us-en/document/c03515402

  If you've tried everything but nothing works, I fear that you will need to bring your computer (or ship it) service - repair center authorized HP. If the computer is still under warranty, you must first notify HP support. If you don't know where such a Center, please contact HP support for help to find a. Here's more information:

  > > http://support.hp.com/us-en/document/c00372730

  > > http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

• Laptop does not detect WiFi or USB

  My laptop was running on Windows 8.1 and I decided that I wanted to go back to Windows 7. I installed Windows 7 Ultimate, but now my laptop does not detect my Wi - Fi. I thought I should just update the driver associated with a wifi adapter but it does not detect my Flash drive either. I tried to reinstall Windows 7 and Windows 8.1 but I still have the same issues. Help?
  
  Quick notes:
  Computer: HP DV7
  Operating system: Windows 7 Ultimate

  Using HP recovery for your computer media, he would return to a factory State... including all partitions of the plant, operating system, drivers and HP software. The HP recovery media should solve all problems, except those that are from the real hardware.

  Otherwise, you can download the drivers from the page that was provided and install them. Once again, just after the "Hardware ID" string for any unknown devices.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• My laptop does not start after cleaning

  Hello
  I knew an overheating problem on my laptop.
  I therefore decided to remove a processor heat sink and empty dust. It was released with processor...
  There was a huge load of dust, so I cleaned it, put new thermal paste...

  Now computer laptop does not start loading Windows.
  It checks only the CD, HARD disk, and that's it.
  Screen is blank, ON the indicator led is on.
  Two fans periodically start to turn (when they stop radiator heat - so the processor works)

  Where is the problem?

  Thank you

  Hi Dubas,
  You can access the BIOS when you try to start your laptop? This can give you a clue as to why the OS will not charge.

  Kind regards

• Content on the laptop does not match content on ipod

  Content on the laptop does not match content on ipod

  Content on the laptop does not match content on the ipod.

  How do you load the content on the iPod?  Manually (do drag and drop items on the iPod in iTunes), or automatically (set up screen settings of music from iPod in iTunes)?

  What content isn't is?  Unless your iTunes library is small enough to fit on the iPod completely, it is normal for the content on the laptop to not game content on the iPod.

• Pavilion: laptop does not work well

  Since last year... my laptop does not work. Every day, new questions arise. I'm quite sad. The questions are the following:

  1. junk closing the system while working.

  2 Bluetooth does not work.

  3. system becomes too heated after 10 min.

  4. good quality becomes degraded.

  5 battery backup reduced day by day.

  Please help me...

  Hello, sorry to hear about your problem.

  This is the most likely cause of your problems: "3 system becomes too heated after 10 min."

  See the following article:

  http://support.HP.com/RS-en/document/c01657439

  See you soon

• Laptop does not start with the connected usb device

  Hello
  Voila, I have a Sp6100 Pro Satellite, when I try to start whith a usb printer is connected, the laptop does not start. I have the latest version of the bios 1.90.

  THX,
  Barzot @+.

  Hello

  What you mean with start won t at all? Is there any kind of reaction if you press the power button / stop?