my hp printer is frozen at "shutting down". can you help me?

My hp DeskJet 3050 has is frozen at "shutting down" on the screen.  Can you help me?

  1. Check that the power supply output works with a lamp or other device.
  2. Check the power supply cord and power are good parts for this printer.
  3. Remove the electric cord and power printer and taken power module. Separate power cord and module (let sit for 15 seconds)
  4. Plug the cord into the (taken firmly together) Power Module
  5. Plug the power cord with module directly into the wall outlet (remove any surge protector or extension cord and connect the printer directly to wall outlet cable)
  6. Check if the power supply cord or a module has LED light.
    • If ALLOWED to make sure it's well of color (if not glowing then replace module and power cord)
    • If no light go to step 7.
  7. Plug printer - make sure that it is connected correctly and firmly.
  8. Press power button / power off printer to power upward. If do not turn on the first time button works / stop several times to see if it works.
  9. If you happen to have another printer with the same configuration of power cord (corresponds to the form) try again steps 1 through 8.
  10. IF the printer will power not to this point, then replace the printer.

Tags: HP Printers

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