My hp s3321PC Virginia-PC on safe mode and has been hacked, I don't have the recovery CD, I need help to restore at least it ' s factory settings. Thanx
My hp s3321PC Virginia-PC on safe mode and has been hacked, I don't have the recovery CD, I need help to restore at least it ' s factory settings. Thanx
See the manufacturer's web page for detailed instructions on 'Factory Restore'.
Tags: Windows
Similar Questions
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I tried a few things to get my sound. am in safe mode and can't find a way to go back to normal mode, I fixed my sound
I have no sound. I have an emachine that less old of one year here I tried Click START TYPE MSCOFIC HIT ENTER ON BUTTON EDGE WENT to UNCHECK SAFE MODE click APPLY & OK there is no having worI
I have fixed my sound I restored in eight days and it worked
A moderator has moved this thread to the music and its Forum.
Hi, James.
Try this:
In the box to start the search , click Start .
- Type msconfig and press ENTER.
If you are prompted for an administrator password or a confirmation, type the password, or provide confirmation.
Click on the Startup tab
If secure boot option ensure that you do not have checked (no options must be checked)
If you, uncheck the box
Click on apply (you can then restart windows or go to the next step)
- On the general tab, click Normal Startup - load all drivers of devices and services, and then click OK.
- When you are prompted, click restart.
http://support.Microsoft.com/kb/331796
Edit: No sound in Windows
http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows
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All of my toolbars disappeared. I can not download toolbars. I tried the system restore, and it does not work.
This has happened
Each time Firefox opened
== I downloaded an update for windows
I can see the menu bar, the toolbars I've installed before are not like the norton toolbar and the points my toolbar. Firefox won't let me download again due to errors. I have updated java and the problem persists.
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I can't reach some websites with any browser. I get the message ERR_CONNECTION_REFUSED. If I boot in safe mode I don't have the issue. I tried the reset and repair of everything. Help, please
Try to run this program in your usual account, then copy and paste the result in a response. The program was created by Etresoft, a regular contributor. Use please copy and paste the screenshots can be difficult to read. On the screen with the Options, please open Options and tick the boxes in the bottom 2 before the race. Click on the button "Report share" in the toolbar, select "Copy to Clipboard" and then paste into a response. This will show what is running on your computer. No personal information is shown.
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I have a question where Firefox wont ' quit and give a message "not responding" after I've been using Google Mail. It works fine when I'm not using this program. I tried Safe Mode and the problem still happens when I go on Google Mail, so it is not connected with modules, extensions, etc.
Hello
The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
Note: This will make you lose all the Extensions and preferences.- Sites Web open is not recorded in less than 25 versions of Firefox.
To reset Firefox, perform the following steps:
- Go to Firefox > help > troubleshooting information.
- Click on the button 'Reset Firefox'.
- Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
- Firefox opens with all the default settings applied.
Information can be found in the article Firefox Refresh - reset the settings and Add-ons .
This solve your problems? Please report to us!
Thank you.
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I've been running Firefox v. 18.0.2 and for a few days the application continually crashes whenever I open it. I am currently not able to enter in safe mode and it happens to all profiles on the computer. I went through and updated all my Add-ons, but the problem persists. I decided to re - install the application by deleting all the configurations that have been previously configured. I also tried to delete the entire folder to % APPDATA%\Mozilla. Up to this point, I am unable to get Firefox running.
Try to remove the profiles.ini file to force Firefox to create a new default profile.
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MacBook Pro opens to the screen and progress bar gray, freezes when the progress bar ends. Have tried several options to get into safe mode and suggested strikes, but can't. Any suggestions?
Here are some links from Apple which may help
How to choose a boot on your Mac - Apple Support drive
On the screens, you see when you start your Mac - Apple Support
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My computer has a virus, can I start safe mode and download the scanner software?
My daughter has a virus on his computer and he was arrested for perhaps a year. Can I try and see if it will boot in safe mode and down load a service of scaning as Mirco soft essentials for a scanner or Malware Anti-malware bytes. I guess my question main you can down load a program in safe mode.
Hello
Of course you can. Use safe mode with networking to download directly on his computer--several times
as you start the computer, press F8.If you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->
http://info.prevx.com/downloadcsi.asp <-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to fix the system files of Windows 7 with the System File Checker
http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.htmlHow to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run check disk in Windows 7
http://www.SevenForums.com/tutorials/433-disk-check.html-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
======================================
If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
MALWARE IS STILL PRESENT).How to do a repair installation to repair Windows 7
http://www.SevenForums.com/tutorials/3413-repair-install.html=======================================
For extreme cases:
Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 to get infections of virus and spyware.
See http://www.microsoft.com/protect/support/default.mspx for more details. For international information,.
see your subsidiary local Support site.I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">
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Hello! Recently, I installed Wubiand appreciates well. However, a few days ago, when I tried to boot XP on my netbook (EEE PC 1005hab), it restarts just constantly return to the selection screen of the BONES. I tried Safe Mode and last good Configuration known with anything will do. What should I do now? Ubuntu has not stopped working suddenly, so I can't access my data.
I don't have to have a Windows XP CD, there is something weird Asus recovery instead. In addition, it is a netbook so I don't have an optical drive to run the recovery CD. I'm doing a Livecd of Linux USB so I can back up my data... but I can do but reinstall at this point?
Thank you.
The afflicted system has a working CD/DVD drive (even an external).
You have a true bootable XP installation CD (it is not the same as any recovery CD provided with your system)?
If there is a problem starting, XP is configured to automatically try to start again and you can stuck in a loop not being able to go beyond the screen boot options, or none of these startup options you choose will work only.
Sometimes, when XP has a problem starting or falls down and tries to start again, it will give you a "short" menu of boot options and none of them will appear to be good to get your system going again. You have tried them all!
The options are similar to the Advanced Boot Options menu XP, but the only option that you need (disable automatic error system reboot) are not offered, because XP went too far during the boot process and offers a limited number of boot options.
If this is the case, you must call Options menu advanced boot yourself until you do not see the option:
Disable the automatic restart in the event of system failure
When you get the XP Advanced Options correct start menu, it has options on it like these:
Safe mode
Safe mode with networking
Safe mode with command promptEnable Boot logging
Enable VGA mode
Last good Configuration known (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debug mode
Disable the automatic restart in the event of system failureStart Windows normally
Reset
Return to OS Choices MenuYou need to choose in this menu is the option:
Disable the automatic restart in the event of system failure
Then if XP does not start normally, you will see an error screen with information and clues about the problem and then you can decide what to do next.If you do not see the automatic restart on system failure option turn it off, you must reset your system and start typing the key F8 on the keyboard until you see her disable automatic restart on system failure option.
If you miss the window of opportunity F8, you must try again and start pressing the F8 key with more urgency (earlier and more frequently) until you see disable automatic restarts on system failure, and then select it.
You must keep trying the F8 menu until you see disable automatic restart on system failure option, and select it.
Answering queries and results report of the disable automatic restart on system failure screen and you can decide what to do next.
Do, or do not. There is no test.
I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!
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Windows xp does not start, I can't even in safe mode. I just get a black screen with the mouse arrow. What can I do
Hello
1 did you changes to the computer before the show?
You can try the troubleshooting provided in the link below steps to fix the problem.
Computer stops responding with a black screen when you start Windows XP
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Windows xp does not start, I can't even in safe mode. I just get a black screen with the mouse arrow. What can I do
You have all the features non-essential related to the machine?
Have you installed a new hardware or software recently?Try to do a repair install and see if it corrects the problem.
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Why my Windows XP Home Edition starts to go in safe mode and restart once again?
Whai my startup Windows XP family, go to safe mode and restart once again cannot installation
You can configure your computer Windows XP does not start on startup, so you can see the error code when it is blue screening.
Disabling the option of automatic reboot in Windows XP, go to control panel in Windows XP in a left click on start, followed by settings and then choose Control Panel.
In the Control Panel window, open System.
In the System Properties window, click the Advanced tab.
Locate the Startup and recovery area, and click on the settings button.
In the Startup and recovery window, find and uncheck the checkbox next to automatically restart.
Click OK in the Startup and recovery window.
Click OK in the System Properties window.
Now when a problem causes a BSOD or other errors that crash the system, your computer will automatically restart. You will need to perform a manual restart.
Let us know if that helps.
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After a system restore to a time before Windows XP, should I leave Safe Mode and restart normally. Completely restored restore operation the registry both before the intrusion of viruses if the date and time specified as the restore point is earlier than the time of the intrusion, but in the same 'on' the cycle of computer? I have to do something else before going back to safe mode?
Time as about 23:00 last night 7/29 restoration, first known intrusion by "XP Home Security 2012" was shortly after midnight 7/30.
I ended up a sde.exe process, which stopped the pop-ups. A full scan with Norton quarantine, JS. SecurityTool. After a restart of the computer, the normal features of the programs has been lost by the "Run" menu or icons on the desktop. By clicking on the icon for the normal .exe files redirected to the dialog box "select a program to open.
I restarted in Mode safe mode with networking and then restore. I tried opening IE and Excel and that they work properly in Mode without failure. They will work correctly when I leave Safe Mode and restart normally. Should I test other specific applications.
XP Home Security 2012 seems to have accessed or modified some files to DropBox (not sure how this program was installed, but it was already on).
Should I delete all DropBox files, just those showing a modification date corresponding to the intrusion of XP Home Security 2012, or don't you worry about this?
After a system restore to a time before Windows XP, should I leave Safe Mode and restart normally. Completely restored restore operation the registry both before the intrusion of viruses if the date and time specified as the restore point is earlier than the time of the intrusion, but in the same 'on' the cycle of computer? I have to do something else before going back to safe mode?
Time as about 23:00 last night 7/29 restoration, first known intrusion by "XP Home Security 2012" was shortly after midnight 7/30.
I ended up a sde.exe process, which stopped the pop-ups. A full scan with Norton quarantine, JS. SecurityTool. After a restart of the computer, the normal features of the programs has been lost by the "Run" menu or icons on the desktop. By clicking on the icon for the normal .exe files redirected to the dialog box "select a program to open.
I restarted in Mode safe mode with networking and then restore. I tried opening IE and Excel and that they work properly in Mode without failure. They will work correctly when I leave Safe Mode and restart normally. Should I test other specific applications.
XP Home Security 2012 seems to have accessed or modified some files to DropBox (not sure how this program was installed, but it was already on).
Should I delete all DropBox files, just those showing a modification date corresponding to the intrusion of XP Home Security 2012, or don't you worry about this?
System Restore IS NOT the way to remove malware. The reason why you do not see the effects of the malware in safe mode is probably due to the fact that the process for most malware does not load in safe mode, and therefore not active.
Restart the computer in Safe Mode with network. Click HERE. Download Malwarebytes. Update Malwarebytes and perform a full scan. Choose to quarantine found nothing. Once completed click HERE and download Superantispyware Portable. Run a full scan quarantined found anything yet. Restart your computer in normal mode and perform a quick scan with Malwarebytes.
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Annot get computer works correct due to malware. Went to safe mode and cannot fix. Can we please hep
Hello
1. what exactly is the problem?
2. Why do you think malware are causing this problem?
3. What have you tried in safe mode?Your question does contain all the required information necessary for us to help you. Please re - write your question, this time make sure you have all the information necessary and we will try to help.
How to ask a question
http://support.Microsoft.com/kb/555375 -
NEED HELP WITH SERVICE PACK 3. After downloading and the computer goes into rebooting mode I get the screen to restart with three options, network security safe mode and the other thing. , but it of although he gets, he keeps countdown to restart and reboots and restarts, over and over again, never reboots, same screen. my computer won't let me out this screen even after I turned off the computer and turn it back on, I get the same screen. the only way I can get out of this is to erase my computer everything and bring it back to factory, right out of the box, this big headaches. Thanks for anyone who can help me. PS. Keep the answers in simple terms please.
Hi BSRC$, in stock
- You have security software installed on the computer?
- You receive an error message when you restart the computer?
Reinstalling Windows XP to the factory setting would not be the first option.
It is possible that some third-party programs or the services installed on the computer interfere with the installation of service pack 3.
I suggest that you try to uninstall service pack 3 from the computer by using the recovery console and subsequently ask the article below for what to do before installing the service pack 3on the computer.
How to remove Windows XP Service Pack 3 from your computer
http://support.Microsoft.com/kb/950249
Steps to take before you install Windows XP Service Pack 3
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