My husband reset my firefox and now I've lost all my favorites. Help, please!

There everything resets due to a virus. Now, I have NO favorites. I can't even my registration information because my email address is now different from that of the file. I'm crazy. Everything I needed was in my favorites. Help, please!

Hello

I guess you have Firefox Sync (as you MENTION your email), and your husband used the Reset Firefox feature?

Please make sure you have a folder called "Old Firefox Data" on your desktop. If there is, then in Firefox unsync your current Firefox sync account, save new bookmarks, you can do (please see Firefox export bookmarks to an HTML element of the file for backup or transfer bookmarks) and then go to your profile folder:

  1. Open the troubleshooting information page using one of the following methods:

    • Click the menu button

      click Help

      and select troubleshooting information. Should open a new tab containing your troubleshooting information.

    • If you are unable to access the Help menu, type Subject: support in your address bar to bring up the troubleshooting information page.
  2. Click on the "View file" button by "account profile".
  3. Closing of Firefox (Menu

    >

    )

  4. In your Firefox profile folder, rename the file places.sqlite old places.sqlite
  5. Go to the "Old data Firefox" folder and copy the file places.sqlite and paste it in your Firefox profile folder where you renamed this file
  6. Open Firefox again and check if your bookmarks are there.
  7. (Optionally) recover bookmarks you exported by following this link: import bookmarks to an HTML file

You can try to configure sync still once more. Let us know if this helped!

Tags: Firefox

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