My id works, but when I want to buy something they ask questions of security and electronic security which we forgot the two. Rashida

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• I have an adobe Lightroom instaled on my computer... I bought a CD.  What I have to buy Lightroom for my iphone or does it with her. I have the Lr app on my phone and it works but when I want to sync my photos, it says trial has expired...

  I have an adobe Lightroom instaled on my computer... I bought a CD.  What I have to buy Lightroom for my iphone or does it with her. I have the Lr app on my phone and it works but when I want to sync my photos, it says trial has expired...

  LR mobile only works and comes with the basic version of subscription of LR for computers. Of course, you can download LR mobile on your iPhone and use for a 30 day trial, but once the 30 days it will stop working.

  Right the trial period is 30 days unless you subscribe to the package of photographer.

• My MacBook is not connect to my Time Capsule to back up.  IMac my wife backup fine and our wifi works, but when I try to save, I get a message telling me to connect to the T. C. when it is available, which is never.  Help

  My MacBook Pro is not connect to my Time Capsule so it backs up.  IMac my wife backup fine and our wifi works, but when I try to save, I get a message telling me to connect to the T. C. when it is available, which is never.

  The problem started when I upgraded to Yosemite, sometimes back.  I am running 10.10.5.

  The MacBook Pro...

  Click the 'clock' Time machine at the top of the screen of the Mac

  Click Open Time Machine Preferences

  Click Add or remove from your drive

  Under the heading of backup disks, click on the drive it to highlight (probably named 'Data', unless you have changed the name of the drive)

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  Close the windows

  Restart the MacBook Pro

  Click the 'clock' Time machine at the top of the screen of the Mac

  Click Open Time Machine Preferences

  Click select drive or Add or remove disks

  Choose the Time Capsule drive (probably named 'Data') by highlighting

  Click use the disk

  Close the windows

  Wait a while to see if a backup is performed

  If you want to manually run the backup, click on the Time Machine clock icon, and then click Backup now

  Report on your results. If the backup still does not work, we need the exact message that you see there.

• Software installed but when I wanted to run it know my version of obsolete components DLLS are not compatible with this version of windows

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  I installed programs:

  Software individual professor teaches Super Set

  http://www.Microsoft.com/Windows/compatibility/Windows-Vista/default.aspx

  Windows Vista Compatibility Center

  First thing to do is to check its Vista compatibility at the link above, and if not to see what patches/solutions are available from its manufacturer...

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-compatibility-mode/

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  This applies to software programs, NOT hardware drivers.

  If it's Vista compatible > uninstall it > Re-download/save to your desktop > right click on setup.exe O run as admin.

  See you soon.

  Mick Murphy - Microsoft partner

• I had the deparquement cloud testversion and now I want to buy it in the monthly OBA for 59.99 euros. I have an Adobe ID, but when I want to pay the abo it says payment system is not available and it is also the telephone hotline adobe! I really need the

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  Hi Frederic,.

  The country store & the Adobe ID, payment details must be same.

  For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:

  Change the country associated with your Adobe ID

  Guinot

• Pitch bend wheel on my pc - 300 midi keyboard Roland. The Modulation part works but when I try to pitch bend a note using the same logic of wheel just plays a continuous note. Can someone give me some advice please? Thank you

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  It's a delicate issue... like some patches cannot stipulate pitchbend...

  But to quickly test your pitchbend wheel actually works properly...

  Download the free lunch monitor...

  Snoize: MIDI Monitor

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• My labtop sound works, but when connect the headphones does not work

  My labtop sound works, but when connect the headphones does not work. Note that the headset before 1 HR was working.

  Hello

  ·         Are these USB headset or headphone jack analog standard?

  ·         What version of the operating system is installed on the system?

  If you continue Windows 7 or Windows Vista refer to the procedure in method provided below and check if they help to resolve the issue.

  Method 1:

  Step 1:

  You can check if the headphones are activated as a playback device. To do this, see the following steps:

  (a) the Pearl-click Start and type Sound in the start search box.

  (b) in the Start Menu Options, select change adapter settings .

  (c) then, on the Read tab, right-click and select Show hidden devices and Show disconnected devices if they are available.

  (d) select headphones and select

  Step 2:

  Also try to put headphones of default device and check, follow the steps below.

  (a) go to Start and click on Panel.

  (b) click Sound, and then a new window will open.

  (c) in the new window click on the "Playback" tab and right-click in the window and click on Show disabled devices.

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  (e) highlight this helmet and click on "as default'.»»

• Windows XP is very slow and auto update works but when I try to run internet explore the system times out. »

  Original title: Windows XP runs very slow

  Windows XP is very slow and auto update works, but when I try to run internet explore the system times out.

  Hi Bill,

  Thanks for posting your question in the Microsoft Community.

  I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.

  To help you suggest several steps to solve the problem, I would appreciate if you could answer the following questions:

  1. What is the error message that is accurate or complete?
  2. have you made any recent hardware or exchange of software on your computer before the show?

  Please follow the links below and check the issue:

  Maintenance tasks that improve performance:
  http://Windows.Microsoft.com/en-us/Windows-XP/help/Setup/maintenance-improve-performance

  Slow PC? Optimize your computer for optimal performance:
  http://www.Microsoft.com/athome/Setup/optimize.aspx#fBid=R7qdKIMaJyT

  Warning of Chkdsk.
  Important: when running chkdsk on the drive hard if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data may be lost.
  WARNING: Reset Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Internet Explorer is slow? 5 things to try:
  http://Windows.Microsoft.com/en-us/Windows/help/Internet-Explorer/slow-five-tips-to-boost-performance

  Warning: Reset the Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings.

  Your response is very important for us to ensure a proper resolution. Please get back to us to help you accordingly.

• I wrote a batch file in Notepad using win XP, it works, but when you are finished, the black screen is still there. How can I automatically have the black screen disappear.

  I wrote a batch file in Notepad using win XP, it works, but when you are finished, the black screen is still there.    How can I automatically have the black screen disappear.

  Hello

  Use it as the last command in the file beats.

  OUTPUT

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• I isa - 570 WAN1 set up, I had, but when I want to ping it to outsied my campus is not pings how

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  In the ISA550, the setting is under Firewall - protection against attacks - Interface Block WAN Ping. No controlled, that it must respond to a ping.

• I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried many things on aldready support center, but there is no s

  I wanted to install the trial version of indesign creative cloud cc. and sucsessfull. but when I want to run the program it just a massage of error: Error 11. I tried a lot about aldready support center, but there is no solution. Can you help me?

  Hi Ninat43034799,

  Please uninstall InDesign CC to your machine using the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  After that, reinstall the product of your creative cloud desktop application.

  Let us know if this was helpful, waiting for your response.

• I'm Swedish in Sweden. And I installed Adobe for a trial period of 30 days. The menus are in Swedish, but when I want to start and then editing the language changes in Finnish, a language completely different to almost all other languages. Help!

  I'm Swedish in Sweden. And I installed Adobe for a trial period of 30 days. The menus are in Swedish, but when I want to start and then editing the language changes in Finnish, a language completely different to almost all other languages. Help!

  Hello

  This link might help: changing the language setting of your Cloud Creative applications

  Kind regards

  Sheena

• Hi, I paid my membership this morning but when I want to run photoshop it says I have to pay again?

  Hi, I paid my membership this morning but when I want to run photoshop it says I have to pay again?

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• I just join the creative cloud with the offer complete for students, but when I want to download new applications, they still detect me as a user free trail so that they won't let me download the application again.

  I just join the creative cloud with the offer complete for students, but when I want to download new applications, they still detect me as a user free trail so that they won't let me download the application again.

  Who is that apps are listed as of the tests menu tab Apps in Adobe Creative Cloud app?

  Have you tried disconnecting and signing once?

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Windows or Mac?

• I bought a year subscription, but when I want to install it, it says that I don't have a subscription?

  I bought a year subscription, but when I want to install it, it says that I don't have a subscription?

  Are you sure that you are connected with correct Id Adobe Creative Cloud? Please check: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html