My IllustratorCS4, iMovie and iNdesign CS4 that came with my computer when I bought it about 4 years ago does not work after I was informed by a representative of Adobe until this day my computer. I still have the programs on my computer. How can I get re

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• I lost the sound recorder. The program has disappeared. How can I get that back?

  I lost the sound recorder. The program has disappeared. How can I get that back?

  Hi dstaub53,

  In "gone", I assume that you do not see the menu of all the Programs.Accessories? Try clicking on the Start button and typing sound (or tape recorder) in the search box. The sound recorder.exe file should then appear at the top of the search list.

  Click or double-click the exe of tape recorder to open the sound recorder. John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web: http://www.winuser.co.uk ; Web: http://xphelpandsupport.mvps.org ; Web: http://vistasupport.mvps.org ; Web: http://www.silversurfer-guide.com

• I don't know my product key for my microsoft word program. I can't find my cd that came with my laptop when I bought it in 2009 at dell

  1. Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hello bakerdave,

  Click the following article number:
  KB Article ID: 823570 -how to get a new product key for a suite Microsoft Office

  It should help with your problem.

  Thank you

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• I still have Windows Vista... How can I get Photoshop at all now?

  I still have Windows Vista. I really wonder what I can do to get Photoshop now. The site won't let me not even download the trial version for CC. Is it possible I can get Photoshop CC?

  Hello

  Creative cloud applications are not compatible with Windows Vista.

  Please see the link below for more information.

  System requirements | Creative cloud

  Hope this will help you.

  Kind regards

  Hervé Khare

• I get an error message saying that firefox is already running when I try to open it, but firefox does not work it became more frequent in the last week

  When I try to open firefox, the firefox message is already running on this computer I had a few times in the past, but it has become more common recently. I know that the application is not running. Thus, the only cure is to restart my computer then it's ok.

   hoping someone can help
    kind regards Paul
  

  Probably a process firefox.exe "hung."

  Firefox crashes when you close

• my browser was commandered by the program called moy. How can I get it back to normal

  My two primary browsers have been taken over by AVG, I have no idea how get my settings back to normal, was tried for 2 days now with no luck

  Hello

  If that's what I think it is, follow the removal instructions:

  AVG 2011 Antivirus is a fake anti-spyware from the same family as AVG 8. This infection of the computer is named, and should not be confused with the legitimate antivirus program called AVG anti-virus. This rogue is promoted through web sites that pretend to be online anti-malware scanners, but rather are advertisements that once completed the State of your computer is infected. This fake scanner then you will prompt to download and install AVG Anti-Virus 2011 on your computer in order to protect. It is worth noting that these fake online scanners are just advertising that have absolutely no way of knowing what is running on your computer. In fact they will show the same infection results to anyone who visits the page. Therefore, not worry about what you show these online scanners.

  http://www.bleepingcomputer.com/virus-removal/remove-AVG-Antivirus-2011

  If this is not the case, after the above, in the AVG Forums for assistance:

  http://forums.Avg.com/us-en/AVG-forums

  See you soon.

• A virus has attacked my computer and erased my MSN database files and when I try to reinstall, my MSN Installer does not work. I was unable to fix it.

  A virus has wiped out my MSN database files and I am unable to remove MSN and work again. I'll have to go through Internet Explorer instead of my MSN account. I want my MSN e-mail account to be relocated instead of having to use Hotmail (which I hate). I get the MSN on the Internet Explorer home page, but it's the only thing I get. I tried to reinstall MSN, but the installer is too corrupted and I don't know how to fix it. Any help would be greatly appreciated! Thank you!

  Hi Ellabelle1,

  To support more specialized on this issue, please contact the MSN Support

  MSN support

  Thanks and greetings
  Ajay K
  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Update and System Restore does not work after that the virus

  I recently had a virus on my computer, when I finally had removed my windows update does not work, my system restore will restore to any previous point and my computer seems to generally work more slowly.  Also groovemonitor seems still exists but is not really available to use, it runs in the process but is not available anywhere else.  Any suggestions?

  Hi TedDanson,

  1. do you get an error message when you try to run the restore system or Windows updates?

  I suggest you run a complete antivirus scan using Microsoft Safety Scanner to make sure that there is no virus infection:

  Microsoft safety scanner

  I hope this helps.

• Uploaded image of Windows 7 Professional will not accept the product key that came with my computer.

  I have a Dell laptop, Studio, approximately 1 year, delivered with Windows 7 Professional installed - the label with the genuine product key is located at the bottom of the laptop. Shortly after I got it I deleted the recovery partition to make room for Linux installed next to Windows. I had problems with Windows system (mainly caused by me bad installation software and drivers without proper backups) so I decided to reinstall Windows. I had already deleted the recovery partition and wouldn't use it anyway because I prefer a clean system without unwanted from the manufacturer in this regard. I did not receive a Windows operating system installation DVD with my computer, so I downloaded a (64-bit Windows 7 Professional, the same as the original operating system) which already had SP1 on it (the version of Win7Pro installed Dell's not SP1). I installed Windows on this drive and attempted to activate using the product key that came with my computer, but it would not accept the key. I don't have time to try to solve this problem, but now the period of one month is up and my computer does not work correctly.
  I suspect that the problem may be due to me using the SP1 disc. If this is the case, should I reinstall Windows again? I have * NOT * GOING to buy another product key when I have already paid for a genuine version of Windows. I just want to be able to use my computer without the ridiculous slowdowns caused by pre-installed software and the way I chose.

  Thanks for any help with this problem, I really need fo fix my computer.

  original title: Activation error, Windows 7 Professional
  Windows product key: *-* - M3DJT - 4J3WC-733WD
  Windows license Type: OEM SLP

  The key to your report is your OEM SLP key which can not be activated. This isn't the key to COA.

  but the key I tried to use is what I copied on the COA the day I got the computer of the book where I put all the information on my computers.
  
  
  Is the product key in your book is the partial key in your report?
  You must change the product key to the one on your COA.
  Check your compartment of the COA.
  The other solution is to reinstall your Dell OEM recovery disks or recovery partition. This self will activate your computer.
  Additional information:

  Computers, which are built by large manufacturers provided with pre-installed Windows are supplied with 2 two product keys:

  (A) OEM SLP: this key comes pre-installed in Windows, when it comes to the factory. This key is designed to work with the special instructions isn't on the hardware of this manufacturer. Then, when Windows was installed using the OEM SLP (in factory) Windows 7 key leans on the motherboard and he sees special instructions and activates. (that's why you had no need to turn on your computer after you brought it home)

  (B) COA SLP: it's the product key that you see on the sticker on the side (or at the bottom, [or in the battery compartment]) of your computer. It is a valid product key, but must be used only in certain situations (for example, if the OEM SLP key stops automatic activation for a reason any). The key must be activated by phone. (Note: all manufacturers that use the SLP OEM system are bound by contract to include a certificate of Authenticity sticker (COA), which has a COA SLP key, on the computer)

• I own Adobe Acrobat 8 Standard (serial number < removed >). I bought new about 3 years ago and have my original CD, box and the serial number. I had to reformat my hard drive and reinstall windows 7 original. Everything is OK. Now I'm trying to

  I have ownd Adobe Acrobat 8 Standard (serial number < removed >). I bought new about 3 years ago and have my original CD, box and the serial number. I had to reformat my hard drive and reinstall windows 7 original. Everything is OK. Now I'm trying to reinstall my Acrobat 8 legally bought and paid for, but he says that it cannot connect to Adobe to confirm my serial number and gave me only 30 days use because it is not registered.

  Help, please

  Post edited by: Bil Colthurst

  Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990 to adjust the number of activations

  If the cat person sends you back to this open forum, you are out of luck... only Adobe can help, nobody here can access the activation server

• I changed my internet provider and so I have the new email address. How can I delete my old e-mail address and put them in a new in Outlook express?

  I changed my internet provider and so I have the new email address.  How can I delete my old e-mail address and put them in a new in Outlook express? AND another problem, if I want to send pictures by e-mail... default .it my no more used by email, not allowing to send because I do not agree with them. Thank you

  original title: outlook express

  XP was the last version of Windows to use Outlook Express and that you are in a forum of Vista. Assuming that Windows Mail:
   
  Tools | Accounts and add the new address/provider and remove the old.
   
  Windows Mail: Setting up an account of end-to-end
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-mail-setting-up-an-account-from-start-to-finish 
  Once the old account is removed, your second issue must be without object.

• The serial number on lightroom 3, I buy many years ago would not work on lightroom 5 that I downloaded on my new computer. Can anyone help.

  The serial number on lightroom 3, I buy many years ago would not work on lightroom 5 that I downloaded on my new computer. Can anyone help.

  Hi robertoc,

  The serial number you have is for Lightroom 3, is only valid for the version 3 of LR.

  In order to use Lightroom 5, you must purchase an upgrade to Lightroom 5.

  Kind regards

  Tanuj

• Keyboard does not. Able to use for the connection does not work after that.

  The keyboard works to connect. But does not work after that.

  Hello Sml15,

  The embedded screen keyboard should still work even if the physical keyboard isn't.

  Try this first...

  Press and hold the Windows key and the space bar.

  If no joy, go to the search bar and with the built-in keyboard, type the filter keys and choose key filter on or off.

  In the window of the ease of access to the keyboard, disable FilterKeys.

  If all goes well, which will fix the problem.

  Let me know how it turns out.

• I have 2 computers and 2 discs of software windows 7, but did not label them regarding that goes with which computer - how do I know?

  I have 2 computers and 2 discs of software windows 7, but did not label them regarding that goes with which computer - how do I know?

  They are the same version of windows? If so, it does not matter. If they are not: win + pause/break or start menu, make a computer right click, properties. This will pull up what edition you are running (32 or 64)

• I have tally 7.2 work well in Windows 7, but when I installed window 8, tally 7.2 does not work, how can I solve this problem

  I have tally 7.2 work well in Windows 7, but when I installed window 8, tally 7.2 does not work, how can I solve this problem

  Hello

  Thanks for posting in the Microsoft community!
  I'm sorry to hear that tally 7.2 does not work with Windows 8. I hope that the steps helps you to solve the problem.
  Before troubleshooting, provide us with information.
  1. what happens when you try to use tally 7.2?
  2. you receive an error message?
  3 is the issue limited to match 7.2?
  
  You can check if the software is compatible with Windows 8.
  Make the programs more compatible with this version of Windows
  http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/home?language=en-us
  If this is not the case, try to run the program in compatibility mode.
  http://Windows.Microsoft.com/en-in/Windows-8/older-programs-compatible-version-Windows

  Check the event viewer for error logs.

  a. move the mouse to the bottom left of the screen and right click to see a list of options

  b. Select Event Viewer

  c. click an event log in the left pane

  d. double-click an event to view the details of the event. Events are classified as error, warning, or information, depending on the severity of the event.

  Let us know if the suggestion provided was useful. If you have additional questions, we will be happy to help you.