My iMac has been slain on the wheel that turns for hours after I entered my Apple ID in the Setup

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  I have a macbook and the creative cloud installed, and he's been stuck in "The Update Installation" 5% for several days now.

  This is what it looks like, I don't know what to do because he said I can't same Unistall it.

  Help, please.

  Hello

  Please try the following steps to resolve this problem.

  (MAC)

  (1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.

  (4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.

  Cloud creative library and remove 5 open application).

  (6) open utility library of the application itself and delete Adobe application manager and creative cloud

  (7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  (8) launch cc app and it should work properly

• Why the Time Machine has been slain in 'update' for the days?

  My time Machine apparently has been "frozen" in the update mode days.  The last update indicated was four days; for at least two days the backup flash drive was quickly / blinking constantly as it does by updating. Icon Time Machine on Finder devices activity showed the constantly rotating circle ("update"). Time Machine preferences update status bar has been frozen at about 2% of the way across.

  FYI, a few days ago, a break of a few seconds completely stops the iMac - this time could possibly coincide with the beginning of this "freeze".

  I cut and restarted does not.  Your advice will be welcomed-thanks

  a few things could have happened, but is not limited to a failure or a bad drive.

  I reboot, check the source disk and make all necessary repairs with disk utility.

  If the problem persists, you can also check the disk of destination for damage.

  On what your source disk to destination and how the destination disk is connected to your mac? If it's USB it's thanks to a keyboard or a hub? If so plug it directly into the built computers USB port and do not deviate in a chain of USB devices such as a hub or keyboard.

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  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

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  Hello

  Thank you for the update.

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