My imac keeps freezing

My iMac keeps freezing.  How can I solve this problem?

Please post a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.

If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.

Tags: Mac

Similar Questions

  • My iMac keeps freezing since the upgrade to El Capitan!

    Hello

    Can anyone help.

    I upgraded a few months ago in El Capitan and since then sometimes had problems with my desktop freezing, an irritation but not too much trouble.

    However, in the last two weeks, he becomes a nightmare!

    Most of the time its does not happen when I put the cpmupter "sleep" and then when I try and wake him up, she is just completely frozen, & I cannot do anything and end up having to put the broad & market with the switch at the back of the computer. Sometimes, it just freezes in the middle to help and is not even specific to the use of any particular program.

    Can anyone help or make suggestions, what could be the problem or how I can try and identify the problem. I'm not technical, so really don't know where to start.

    Currently running OS X El Capitan 10.11.4 Version

    iMac (21.5 inch, late 2009)

    3.06 GHz Intel Core 2 Duo processor

    Memory 4GB 1067 MHz DDR3

    ATI Radeon HD 4670 256MB graphics card

    Thank you very much.

    G

    Andrew F.

    Please post a report of EtreCheckof your system. We then look for obvious problems. Please click on the link, download the application and run the report. Once you have the report, please copy and paste into your response to this post.

    If you would like more information on what is EtreCheck, just click on the link and you will find a description of the application.

  • IMac keeps freezing or stopping just

    I've been the issue for some time, but it's starting to be a pain.  Screen Pixelation, the computer crashes and either I stop with the power button or the machine will stop on its own.  The problem report is that the IMac generated this time.  Any ideas?  Thank you!

    Anonymous UUID: 8A086F90-E172-923A-4715-5C4D2318CEB0

    Thu Feb 11 23:49:27 2016

    panic (cpu 0 0xffffff7f8377af30 appellant): NVRM [0 / 2:0:0]: read error 0 x 00070000: CFG 0 x 00006111 x 0 00006111 0x00000000, BAR0 0xd2000000 0xffffff810f097000 0x096a80a1, D0, P2/4

    Backtrace (CPU 0), frame: return address

    0xffffff800fedb560: 0xffffff8002623139

    0xffffff800fedb5e0: 0xffffff7f8377af30

    0xffffff800fedb6a0: 0xffffff7f8384450a

    0xffffff800fedb6e0: 0xffffff7f839bab2e

    0xffffff800fedb730: 0xffffff7f83a670e3

    0xffffff800fedb860: 0xffffff7f83a66ad0

    0xffffff800fedb950: 0xffffff7f838b917b

    0xffffff800fedbaa0: 0xffffff7f838b84f9

    0xffffff800fedbbb0: 0xffffff7f83a8f00b

    0xffffff800fedbd10: 0xffffff7f83aaef5a

    0xffffff800fedbe20: 0xffffff7f83867ba9

    0xffffff800fedbe40: 0xffffff7f8378196d

    0xffffff800fedbef0: 0xffffff8002ab1d07

    0xffffff800fedbf30: 0xffffff8002ab0712

    0xffffff800fedbf80: 0xffffff8002ab07e7

    0xffffff800fedbfb0: 0xffffff80026d7c67

      Extensions of core in backtrace:
         com.apple.nvidia.classic.NVDAResmanTesla (8.2.4) [D61B2BB9-4289-318d-9197-5E1E13B1 FF32]@0xffffff7f8372b000-> 0xffffff7f83992fff
            dependency: com.apple.iokit.IOPCIFamily (2.9) [96B2C1FB-5CF4-3F49-AECF-530084C81DC9] @ 7f82c04000 0xffffff
            dependency: ffff7f83525000 @0xff com.apple.iokit.IONDRVSupport (2.4.1) [A356902E-CE68-304B-83FC-8DB66AE572C0]
            dependency: com.apple.iokit.IOGraphicsFamily (2.4.1) [44D1D375-32BF-3BD0-BC6F-9372C142BCB2] @0 xffffff7f83423000
         com.apple.nvidia.classic.NVDANV50HalTesla (8.2.4) [B0E6AAA7 - E970 - 3D 81-8 B 43-145D56A 3A4AC]@0xffffff7f83993000-> 0xffffff7f83c3cfff
            dependency: com.apple.nvidia.classic.NVDAResmanTesla (8.2.4) [D61B2BB9-4289-318d-9197-5E1E13B 1FF32]@0xffffff7f8372b000
            dependency: com.apple.iokit.IOPCIFamily (2.9) [96B2C1FB-5CF4-3F49-AECF-530084C81DC9] @0

    Model: iMac9, 1, IM91.008D.B08 of BootROM, 2 processors, Intel Core 2 Duo 2.93 GHz, 8 GB, MSC 1.37f3

    Graphics card: NVIDIA GeForce GT 120, GeForce GT 120, PCIe, 256 MB NVIDIA

    Memory module: DIMM0/0 BANK, 4 GB DDR3, 1067 MHz, 0x857F, 0 x 483634353155363446373036364700000000

    Memory module: DIMM0/1 BANK, 4 GB DDR3, 1067 MHz, 0x857F, 0 x 483634353155363446373036364700000000

    Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)

    Bluetooth: Version 5.2.7f4 15858, 3 services, 23 aircraft, 1 incoming serial ports

    Service network: Ethernet, Ethernet, en0

    Serial ATA Device: ST2000DX001 - 1 CM 164, 2 TB

    Serial ATA Device: OPTIARC DVD RW AD - 5670S

    USB device: ISight built-in

    USB device: USB 2.0 Hub

    USB device: iPhone

    USB Device: IR receiver

    USB device: USB receiver

    USB device: USB receiver

    USB device: Hub BRCM2046

    USB Device: USB Bluetooth host controller

    FireWire devices: disk hard Quadra, LaCie, up to 400 Mbps

    Crush Bus:

    Looks like the well-known map graphics problem.

    If you disconnect all external devices, in particular the LaCie drive, you have the same problems?

    If you start in safe mode (startup while holding the SHIFT key), you have the same problems?

    If you do: until the Apple repair.

    If no is the answer to these two questions:

    Download and run etrecheck and post the list here.

    etrecheck.com

  • I have an IMAc running on the latest version of El Capitan. MY blutooth followed pad has a mind of its own - opening windows and text highlighting / deletion.  In addition to this my screen keeps freezing and the spinning ball will appear.

    I have an IMac running on El Capitan 10.11.6. My bluetooth followed pad has a mind of its own - opening windows and text highlighting / deletion.  In addition to this my screen keeps freezing and the spinning ball will appear - I have to hold down the back of the screen to force it to close.  This message of the 2 line took almost an hour to type as I have no control on the touchpad.

    Hello Kluggerjo,

    Thank you for reaching out to the Community Support from Apple. I know how important it must be able to count on your devices work as expected, and I have a few steps that should help resolve the behaviors you see.

    I would recommend to go by resetting your management system (SCM) controller. MSC helps control and regulate different material on your Mac, including Bluetooth systems.  This article will guide you in this process: reset the management system (SCM) controller on your Mac.

    If you still experience the issue after the test, you can test the behavior to a test user. This will help us to determine if the problem is systemic or isolated to your user account. This article will guide you in this process: How to test a question in another account on your Mac user

    If the behavior is duplicated to the test user, I'd recommend reinstalling El Capitan. This will not delete your data. To reinstall using the recovery mode, take a look at this article: How to reinstall OS X

    If you experience any problems or have any questions, please let us know. The entire community is here to help.
    -Best regards

  • iPhone 6 problem after installing IOS 10.0.2 - phone app keeps freezing for 30 seconds

    After installing IOS 10.0.2 on my iPhone 6, the phone app keeps freezing when I open it and remains frozen for about 30 seconds.  Then it closes its doors.  Then only can open and use the phone/directory.  Does anyone else have this problem?

    My husband and my phone do the same thing. We are constantly reset. Very frustrating!

  • iPhone 7 keeps freezing

    Good morning-

    I have a question about my iPhone 7 more.  It seems that it keeps freezing in the middle of a task.  Sometimes natively (iMessage, phone) and downloaded applications (facebook, pinterest).  I either close the applications, or restart my phone all together.

    Everyone knows this, and if so, what did you do to fix?  Or y at - it no indication as to why what is happening on my old iPhone for 3 days 7Plus?

    Hello Mary1973,

    Thank you for reaching out to the Community Support from Apple. I know how exciting a new iPhone may be and I would love to help get your works as expected. There are a few things that could cause a new phone to act the way you described, for example, if you have restored from a backup of your old phone parameters may use the older data. To resolve this problem, you can reset the settings on your iPhone.

    What this does is actually reset some of your settings to factory default. This removes all data and applications, photos or contacts, but it removes all of your preferences for the Wi - Fi, Bluetooth, do not disturb, Notifications, general, sounds, contact ID, brightness & wallpaper and privacy, so we will have to define these things upwards after this reset.

    To do this, go to settings > general > reset > reset all settings.

    If you have set your phone up like new without any transfer of data from another phone, let know us and the community will help find the best solution.
    Best regards

  • Purchase Apple Store app will not run. It keeps freezing at the top. Help please what I do

    I bought an app and the application will not run. It keeps freezing at the top. He asks me on a plus to enter info Apple then he said I bought it but will not open the app

    Delete the app first, only then it re-download again.

    If not, try these standard troubleshooting steps.

    Reset: hold the Home and Power buttons until you see the Apple logo (10 to 20 seconds).

    If this does not help, you may need to restore your iPhone.

    https://support.Apple.com/en-us/HT204184

    If your backup in iTunes, make sure that it is an encrypted backup.

  • Why my screen keep freezing while I play facebook on my laptop?

    When you play farmville my screen keeps freezing on. The message on the my screen is on the top left corner saying Mozilla does not. I have to close the screen then re-opened with the restoration link

    Accidents or other problems with some multimedia content in Firefox (for example, Flash videos, animations or games) can often be solved by performing the steps in these articles in the Knowledge Base:

    Please tell us if it helped!

  • iPad Air keeps freezing

    IPad air keeps freezing and not responding, yes I can reboot but how can I solve this problem the gel makes the ipad almost unusable. (Please do not answer I should use the buttons restart...) I know... I want to prevent the gel no restart once it happens) ty

    Use iTunes to restore the device. iTunes will download a new copy of the iOS firmware and install it on the device. You can then use a backup to restore all your content. It is the next step if a reset does not resolve software problems.

    Read here to learn how > using iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory - Apple Support

  • MacBook Pro early 2015 keeps freezing

    I have a (retina, 13 in.) Macbook Pro to early 2015 which keeps freezing randomly. By this, I mean that the screen freezes when I am browsing on safari, or when I'm coding, etc. and also the trackpad and keyboard stop working.
    I can't move the cursor (and it stays the same, it does not change to the beachball) and the trackpad gives no feedback whatsoever, I stop being able to 'feel' the clicks.
    This began to happen shortly after I updated to El Capitan, and now it freezes on me once a day or every two days.
    Here are my specs:

    OS: El Capitan 10.11.4

    MacBookPro (retina, 13 inches, early 2015)

    2.7 GHz Intel Core i5 processor

    8 GB 1867 MHz DDR3 memory

    Graphics Intel Graphics Iris 6100 1536 MB

    You're not alone: https://discussions.apple.com/thread/6818471

    PS you use Spotify? Some people reported crashes when using this application.

    In my case I have not yet understand why...

  • My Macbook Air keeps freezing, what should I do?

    Hello! I got my Macbook Air a few months ago lately he randomly decides to freeze completely. My only way to use it is to restart to leave anywhere. I used EtreCheck and here is the diagnostics - if I could get a blocking understand I would really appreciate it!

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-05-03 16:40:09

    Download EtreCheck from https://etrecheck.com

    Running time 01:58

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click [details] for more information on this line.

    Click [delete] to remove the adware.

    Problem: Another problem

    Description:

    Computer keeps freezing

    Hardware Information:

    MacBook Air (13 inch, early 2015)

    [Data sheet] - [User Guide] - [warranty & Service]

    MacBook Air - model: MacBookAir7, 2

    1 processor 1.6 GHz Intel Core i5: 2 strands

    4 GB RAM not extensible

    BANK 0/DIMM0

    OK 2 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 2 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 229

    Video information:

    Intel HD 6000 graphics card

    Color LCD 1440 x 900

    Software:

    OS X El Capitan 10.11.4 (15E65) - since the start time: about 2 hours

    Disc information:

    SM0128G SSD APPLE disk0: (121,33 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) < not mounted >: 210 MB

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    Macintosh HD (disk 1) /: 120,11 GB (72.08 GB free)

    Storage of carrots: disk0s2 120.47 GB Online

    USB information:

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Lightning information:

    Apple Inc. Thunderbolt_bus.

    Configuration files:

    / etc/hosts - Count: 4

    Guardian:

    Mac App Store and identified developers

    Adware:

    ~/Library/LaunchAgents/com.applicationstats.AppStats.plist

    ~/Library/Safari/extensions/Searchme.safariextz

    2 adware files found. [Remove]

    Kernel extensions:

    / System/Library/Extensions

    com.seagate.driver.PowSecDriverCore [no charge] (5.1.1 (26511) - 2016-04-24) [Support]

    / System/Library/Extensions/Seagate storage Driver.kext/Contents/PlugIns

    com.seagate.driver.PowSecLeafDriver_10_4 [no charge] (5.1.1 (26511) - 2015-10-22) [Support]

    com.seagate.driver.PowSecLeafDriver_10_5 [no charge] (5.1.1 (26511) - 2015-10-22) [Support]

    com.seagate.driver.SeagateDriveIcons [no charge] (5.1.1 (26511) - 2015-10-22) [Support]

    Launch system officers:

    [loaded] 7 tasks Apple

    [loading] 153 tasks Apple

    [operation] 78 tasks Apple

    Launch system demons:

    [loaded] 46 tasks Apple

    [loading] 157 tasks Apple

    [operation] 85 tasks Apple

    Launch demons:

    [loading] com.adobe.fpsaud.plist (2016-04-15) [Support]

    com.Apple.Installer.osmessagetracing.plist [loading]

    [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-04-26) [Support]

    [loading] com.microsoft.autoupdate.helpertool.plist (2015-10-19) [Support]

    [loading] com.microsoft.office.licensingV2.helper.plist (2015-10-08) [Support]

    [loading] org.eyebeam.SelfControl.plist (2016-05-03) [Support]

    User launch officers:

    [operation] com.applicationstats.AppStats.plist (2016-03-09) Adware! [Remove] 

    ~/Library/application support/tap/AppStats

    [loading] com.bittorrent.uTorrent.plist (2015-10-21) [Support]

    [loading] com.google.keystone.agent.plist (2016-03-02) [Support]

    [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-04-26) [Support]

    [operation] com.spotify.webhelper.plist (2016-05-03) [Support]

    Items in user login:

    iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

    Hidden Spotify Application (/ Applications/Spotify.app)

    Other applications:

    [loading] com.rockysandstudio.app - for-facebook - messenger.Launch - Helper

    com.spotify.client.75232 [loading]

    com.vinnov.WeatherDockFreeHelper [loading]

    [loading] 406 tasks Apple

    [operation] 189 tasks Apple

    Plug-ins Internet:

    FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-30) [Support]

    QuickTime Plugin: 7.7.3 (2016-03-12)

    Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-30) [Support]

    Default browser: 601 - SDK 10.11 (2016-03-12)

    Safari extensions:

    Searchme (2015-10-21) Adware! [Remove] 

    3rd party preference panes:

    Flash Player (2016-04-15) [Support]

    Time Machine:

    Time Machine not configured!

    Top of page process CPU:

    14% WindowServer

    12% com.apple.preferences.extensions.remoteservice

    6% kernel_task

    6% mdworker (9)

    3% hidd

    Top of page process of memory:

    652 MB kernel_task

    500 MB com.apple.WebKit.WebContent (4)

    Mdworker (9) 168 MB

    Safari of 127 MB

    66 MB Mds_stores

    Virtual memory information:

    181 MB free RAM

    3.82 GB used RAM (1,20 GB being cached)

    Used Swap 0 B

    Diagnostic information:

    3 may 2016, 14:24:44 test - passed

    April 30, 2016, 17:50:28 [redacted] ~/Library/Logs/DiagnosticReports/com.apple.WebKit.Networking_2016-04-30-175028_ .crash

    System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.Networking.xpc/Contents/MacOS/com.apple.WebKit.Networking

    April 30, 2016, 17:27:16 / Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2016-04-30-172716_ [redacted].cpu_resource.diag [details]

    System/Library/Frameworks/WebKit.Framework/versions/A/XPCServices/com. Apple.We bKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent

    You use 3.82 GB to 4 GB of your memory. Something is to take all this memory, causing your computer slow down and eventually freeze. To see which uses the most memory, open the activity monitor by searching for it in the spotlight. Select the memory tab, and then click memory for sorting by the user higher at the lowest. What is at the top should not be more than 600 unless you use some videos crazy editing/rendering programs. You can 'leave' a process of this window if it takes a lot of memory. If you leave something, you will lose everything you were doing in the process (e.g. Word, Safari, etc...) Google Chrome is one of the largest memory there suckers. I don't know if you're using Chrome or not, but I give you just a heads up.

    If you see multiple instances of Adware, remove them.

    By default, there is nothing in the files of demons of the Agents/launch of launch system, so you can remove these items without damaging the computer. If you have an application that requires files to be placed in one of these files, it will add it in the folder. If you decide to remove items from these folders, what I would do myself, you will have to restart the computer to empty the trash.

    With regard to the login items, this launch when your username is connected. This means that it starts running as soon as you connect to your user account. Things like Spotify can use a lot of memory, even if you do not use it. If you don't want Spotify to open when you turn on your computer and connect, open system preferences > users and groups > Login Items > select the ones that you don't want and click on the. This does not remove it from your computer, just prevents it to launch at startup upward.

    Finally, there are user Agents throw that you probably shouldn't, particularly those associated with Mac cleaners and torrents. Again, you can delete everything in this folder safely. I suggest you to remove clean my Mac if it is in your Applications folder. Mac do not need antivirus software and most of the "free" antivirus software will tell you there are viruses even when there aren't any. They want you to think that get infected if you buy their product to "clean" what was never there.

    Good luck

    (PS. The Etrecheck shows your excellent performance, so that your hardware is probably good).

  • Keeps freezing book Mac 13 inches

    Keeps freezing book Mac 13 inches

    The problem may be caused by a bug in OS X, triggered by "Flash Player."

    If Flash is installed and that you did not already, please update to the latest version by opening the Flash Player pane in system preferences and selecting the updates tab.

    If Flash is already up to date, or if the update does not resolve the problem, open Safari preferences window and select the Security tab uncheck the box marked

    Enable Plug-ins

    See if there is an improvement.

    You can watch videos on YouTube and other sites without using Flash by installing the extension "ClickToFlash" or "ClickToPlugin' Safari. This isn't an endorsement. You should always do your own research to determine the safety and effectiveness of any third-party software before using it.

  • New macbook air keeps freezing?

    I got this new macbook for almost 3 weeks now, but I'm starting to worry about how it keeps freezing: it first happened a few days ago and still today.

    I had a lot of windows open whenever (music, videos paused, some research, some word documents) - most of them is necessary. What is the reason for which the screen keeps freezing? However, I don't expect the new system to be crashing so easily.

    It is better to contact Apple to the title of the one year warranty is?

    The macbook air is 8 GB of RAM, 256 SSD flash drive.

    You have one year warranty including free telephone support for 90 days. I suggest that you use. You can make an appointment at the Apple Store - Genius Bar store and bring it into service. You can also search an Apple Store - find a store - Apple.

  • Satellite C660-11K - keeps freezing and unable to access the windows

    Recently purchased by Satellite C660 11 K and load a game on it, after a few hours it froze (ctrl alt del wouldn't work) I stopped and he started up and I got a message saying some software or hardware was the stoppage of work Windows.

    I restored it to factory with the recovery disk. However, I have not loaded all the games or other software since then, but it keeps freezing, and I had to use the drive recovery 3 times!
    I don't know what else to try!

    What happen exactly when you use own OS preinstalled?
    What do you do when your computer crashes?

  • Satellite A500 Pro keeps freezing

    Help...

    I have a Satellite A500. It keeps freezing.

    Sometimes it will boot when turned on, but then as soon as I select a program to open, it freezes.
    I can't do anything. I can't control alt delete to open the Task Manager. The only thing I can do is to turn off the power.
    So when I turn it back on, it asks me to start in safe mode, I say yes, but the same thing happens.

    Sometimes it starts and you can go in outlook and check a few emails and I think it works fine, then it stops and says not responding do not. Then I go to Explorer and the same thing happens.
    I have try the Task Manager, but it will not come to the top.

    So I have to stop again. It's very frustrating.
    I have installed Norton and nothing comes to say there's a virus problem.
    I have no error message, it stops just to work.

    Help, please!

    The same happens when you start in safe mode? Test it please. Play around a bit with a few options or applications.

    Since when did you notice this behavior?
    On this virtual path, it is not easy to say why this is happening. It will be interesting to know how your work laptop with factory so if possible to save all your data and install the new OS by using the original installation disc of recovery.

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