My internet connection has been stalling.

Not sure if this is related but I got problems of current virus since buying my Dell Studio One computer with multiple calls to Dell.

I recently found a possible virus and ran a Malware program as dected a problem isolated and corrected the problem. When I tried to start my computer

After that, I had hard time and she told me about a problem of DLL and offered a fix (7-zip) I ran it and was back in business, but now I have the problem of the

abandonment of the Internet connection.

Thank you

Hello

1. which version of the windows operating system you are using on the computer?
2. What is the accurate and complete error message you get on the computer?
3. What are your IP (IP address, default gateway, DNS server) settings?
4. the connection problem occurred after the infection of viruses on your computer?
5. What is the dll fix you have run on the computer and he was offered by your antivirus software?

We would not be able to give you specific troubleshooting steps without knowing the operating system installed on your computer. Please let us know the operating system installed that will help to better understand the issue.

Method 1:
There could be a possibility that the infection by the virus could cause problems on your computer network. However, to make sure that it is not caused by infection by the virus, I suggest that you run a Windows security scanner:
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Method 2:
You can also set your computer to clean boot and check if you continue to have the same problem.

http://support.Microsoft.com/kb/929135
Note:
when the diagnostic is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.

Method 3:
You can also check out the link and check
Windows wireless and wired network connection problems
http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

 

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