My Ipad charger charge my iphone 5s only when the phone is turned off

Hi guys. My Ipad charger charging my iphone 5s only when the phone is turned off. The phone does not recognize if it is on and I can't transfer files with it. Help, please?

Hey Bigfootinyourface,

I understand that you have a problem with your iPad charger or cable. Accessories and connectors uncertified can often result in the mentioned behavior. Article in the link below provides information that you may find useful.

Identify the fakes or not certified lightning connector accessories

See you soon!

Tags: iPhone

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