my iphone 4 s refuses to connect to my laptop with windows 10, what could be the cause?

my iphone 4 s refuses to connect to my laptop which uses Windows 10. all ports operate and other phones are usually connected by using the same phones. recently, I downloaded the latest version of iTunes to my laptop which is specifically for 64-bit. my phone software is up-to-date (iOS 9.3.2) and I tried to connect another iphone 4S for the same computer laptop and it does not connect. my iphone connects to other machines, however. This could be the cause? could this be a virus on the laptop?

I didn't question myself but I've seen reports of others who contributed to the following: http://www.technipages.com/itunes-fix-iphone-or-ipod-not-detected-in-windows

Tags: iPhone

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