my iphone 6 says press home to upgrade. It does not open

my iPhone 6 has the message "press home to upgrade' but I press home and nothing happens. What should I do?

Hello mmdetienne,

Thanks for this info and choosing the communities Support from Apple. I know how important to get your iPhone working again is for you! The good news is that these steps will be useful for your problem of not being able to press the Home button to complete the update iOS 10. When you are prompted by the installation wizard to press the Home button, restart the iPhone by pressing and holding the sleep/wake button, slide to turn off and then turn the unit on. When the device restarts, you should be able to complete the Setup Wizard without having to press the home button.

See you soon!

Tags: iPhone

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