My iPhone screen 6 is black but the phone still works as the sound goes in and out. I can't restart and have tried several times and cannot reset on iTunes because need to unlock my phone.

I dropped my phone in a short distance and when I picked it up it the screen was black. However, the sound still works as I changed the switch works for her and he made noises. I also slightly see the apple logo when I turn on my phone and you can see the switch when I try to turn it off, but it is not entirely displayed, I can't see it in very dark rooms. I tried to reset the phone several times using the Lock and Home buttons at the same time and we have tried to connect it to iTunes to reset, but it does not connect due to having unlock my phone, I can not do. Any help would be appreciated.

Hello CaffNutt,

Thank you for using communities of Apple Support.

I see that you get a black on your iPhone screen, even if it is enabled. I would recommend that you take a look at the following article:

Get help with the screen on your iPhone, iPad or iPod touch

The first two sections seem more relevant.

Best regards.

Tags: iPhone

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