My iTunes store is all black with the exception of the photos in the album

Hey there!

I have problems to display the iTunes store. Currently, it looks like this when I open:

Despite the usual suggested correction of resizing of the window and the screen resolution (my screen resolution is 1920 x 1080) by train, it remains the same. The links appear to work if it really just black background send me in trouble.

I use a computer of Windows (with Windows 10) so I hope I'm not ask for help in the wrong place, ha ha. If you think that more technical details may be necessary to help me on I will gladly provide them!

Hello FirstLadyOGrady,

After reviewing your post, it seems that iTunes Store does not load correctly. There are a few things that we can try.
First of all, we can see if there are existing software, causing iTunes do not load correctly. We can start iTunes in safe mode and see if the problem persists.

Try safe mode if your Mac does not end commissioning - Apple Support

Another is to uninstall iTunes and all its components in order by this article.
Remove and reinstall iTunes and related software components for Windows Vista, Windows 7 or Windows 8 - Apple Support

Reinstall the latest version of iTunes charges.
Get the latest version of iTunes - Apple Support

Thank you for using communities of Apple Support. Good day.

Tags: iTunes

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