My j3680 solution Center has stopped working. I can print and fax manually. I downloaded the full

My j3680 solution Center has stopped working. I am able to print and fax manually but can't scan. My system is windows 7.

The 3680 is an officejet all-in-one.

Hi mahroch,

The first thing to do to solve this problem would be to run printing HP and doctor Scan. It is a quick and simple tool that diagnoses and solves many problems of printing, scanning and connectivity. See the following link for more information on downloading, installing and running this tool:

http://goo.GL/SGZxs

Let me know if this solves the problem, and if not, what the tool provides.

Tags: HP Printers

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