My labtop will not be closed to the right.

My laptop will not be closed down to the right, the power button works, but the close menu button start menu is not, he will tell disconnected for a short time then say stop for a few seconds, then the screen and the power button will go black but then 3 other buttons start flashing and it lights up immediately I tried the msconfig method and when I press OK it asks me to restart my computer, I have windows 7, please help.  I also tried system mechanic, and I have no virus.  If more details are needed on my laptop please ask.

Hello

1. do you get an error message/code?

2. you made any hardware or software comes to the computer before the show?

3. What is the brand and model of the computer?

Method 1:

Disconnect all external devices connected to the computer except the keyboard and mouse, and then restart the computer. Check if the problem persists.

Method 2:

Run the troubleshooter of performance since the link and if that helps.

Open the troubleshooter of Performance

http://Windows.Microsoft.com/en-us/Windows7/open-the-performance-Troubleshooter

Method 3:

Download and install the hotfix from the link:

You can't do a computer that runs Windows 7 stops or sleep

http://support.Microsoft.com/kb/977307

Also check the link for more information:

Turn off a computer: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows7/turn-off-a-computer-frequently-asked-questions

Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

Tags: Windows

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