My laptop can not regcognize external hard drive

I have VIZIO high my turn cannot regcognize FreeAgent Go 500 GB HDD external, I need a driver? How can I install? Cannot

Hello

1. what happens when you plug in the device to the computer? Do you get any error messages?

2. it worked before?

3. What is the model number for the laptop of Vizio?

We will analyze and identify the cause of the problem. You can try to plug in the hard drive using another USB port.

Method 1:

Step 1:

You can run the Fixit provided in the article and the Coachman.

Reference:

Hardware devices do not work or are not detected in Windows

http://support.Microsoft.com/mats/hardware_device_problems

Step 2:

You can also run the troubleshooting on Seagate website:

Troubleshooting of external hard drive for Windows XP / 2000

http://knowledge.Seagate.com/articles/en_US/FAQ/213051en

Method 2:

I suggest you perform the steps mentioned by Seagate when the drive is not detected.

Troubleshooting: Seagate Manager does not see my Seagate FreeAgent drive
http://knowledge.Seagate.com/articles/en_US/FAQ/208575en

If the problem persists, please contact Seagate support for more information:

Getting started

http://www.Seagate.com/support/external-hard-drives/portable-hard-drives/FreeAgent-go/

Hope this information helps. Response with status so that we can help you.

Tags: Windows

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